Recensies (6.102)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
1 april 2020

I was looking for products for my store. Electronics and gadgets easy. I might find somethings. Thanks

Electronics and gadgets easy
Verenigde Staten
3 maanden gebruiken de app
Spocket heeft geantwoord 2 april 2020

Thank you so much for this review. We really appreciate you being a customer. Please let us know what items are you looking for by contacting us via chat or email at support@spocket.co.

Bewerkt 20 april 2023

The Ultimate Dropshipping Solution: As a user of various dropshipping platforms, I must say that the Spocket app has proven to be an exceptional solution for all my dropshipping needs. This review will provide an overview of my experience using Spocket, highlighting its ease of use, seamless integration, and the high quality of products available through the platform.

Ease of Use:
The Spocket app features a clean and intuitive interface that makes it incredibly easy to navigate and get started. Even for someone who is new to dropshipping, the learning curve is minimal, and you'll be up and running in no time. From browsing products to managing orders, the app's user-friendly design makes every step of the process a breeze.

Seamless Integration:
Spocket's seamless integration with popular eCommerce platforms, such as Shopify and WooCommerce, is another aspect that sets it apart from competitors. This allows you to effortlessly sync your store and add products directly from Spocket, saving time and eliminating the need for manual data entry. The app also keeps track of your inventory and automatically updates your store when changes occur, ensuring your listings stay up-to-date and accurate.

Top-Notch Products:
One of the most crucial aspects of any dropshipping business is the quality of the products you offer. Spocket does not disappoint in this regard, as it provides a vast selection of high-quality products sourced from reliable suppliers around the world. These suppliers are thoroughly vetted by the platform, ensuring you have access to only the best products for your customers.

Moreover, Spocket's diverse range of product categories caters to various niches, making it a versatile solution for any dropshipping entrepreneur. The app also offers an extensive selection of US and European-based suppliers, which translates to faster shipping times and a better overall customer experience.

In conclusion, the Spocket app has been an invaluable tool for my dropshipping business, making it easy to transition, integrate, and manage my store. The platform's commitment to offering top-notch products has helped me build a strong brand reputation and ensure customer satisfaction. If you're looking for a reliable and efficient dropshipping supplier, I highly recommend giving the Spocket app a try.

KDub's Hub
Verenigde Staten
3 maanden gebruiken de app
Spocket heeft geantwoord 20 april 2023

Thank you so much for your amazing feedback! Our entire team at Spocket is very much happy to help and provide all the assistance you need, and it looks like we've achieved it. Feel free to reach out to us for further assistance. Rest assured that we are focusing on supplier sourcing and hoping to add more products and suppliers that offer fast shipping. We hope to assist you again soon. Reach out to us at support@spocket.co anytime you need help -Mhike

5 februari 2018

Spocket is absolutely amazing. The products are beautifully imaged, unique, and the product descriptions saves so much time in actually writing a description for each product. So happy!

The Perfect Black Dress
Verenigde Staten
3 maanden gebruiken de app
27 november 2022

So far this app is the best supplier. I have all the access to countless headsets and Bluetooth Speakers.

Seth's Audio
Verenigde Staten
3 maanden gebruiken de app
Spocket heeft geantwoord 28 november 2022

Wonderful! We are glad you are able to find good products on Spocket. We'll keep on adding more products for you to choose from. Reach out to us at support@spocket.co anytime you need help! - Erwin

27 maart 2021

So far so good with it. Great products with fast shipping. Thumbs up for sure! I've enjoyed searching for produtcts and adding them to my store. Hopes are high for great sales

Diamond Ally
Verenigde Staten
3 maanden gebruiken de app
Spocket heeft geantwoord 27 maart 2021

Awesome! We're glad you're enjoying using our services. We are looking forward to your success! Thank you!

12 december 2018

My experience with Spocket was terrible. I imagine if you have complete disregard for your customers that they might work for you, but if your plan is to run your store with any level of professionalism I would avoid this company like the plague.

My first order with the company went like this. I placed the order on November 24th which was a Saturday for items that had 3-5 day processing windows. On Tuesday, December 4th, I reached out because the order still did not have tracking information (7 Business Days) after placing the order - i.e. past the processing window.

I was informed that "it is still being processed and you should receive a tracking number within the next few days." In case you are wondering if this delay in processing was a one time fluke, the email continued "Please give this some time and I can assure you that this is normal."

When I asked what recourse I had when they did not live up to their processing windows, I received no reply.

The following day Wednesday, December 5th I checked the system and low and behold the processing was finished. In fact, the system said the whole order was delivered on Monday, December 3rd. So customer service didn't know that the items had been delivered when they told me on December 4th to "give it some time."

Only the thing was that the whole order hadn't delivered. Of the 10 items I ordered, my customer only had received 2. I reached out to find out when the other 8 items would be arriving since the system claimed they were already delivered.

This is when they told me that 3 of the items would never be arriving and that they would refund my money. I went out at great expense and replaced the items for my customer since "too bad here is a refund" after the case is horrible customer service, but clearly is par for the course at Spocket.

Needless to say, after this experience, we decided that our customer's deserve much better, so we attempted to cancel our year long subscription to Spocket (shame on us for purchasing the "Pro" level before experiencing how they worked). We were informed that they won't change their policies to offer a refund (I have had the service for less than a month). They certainly have that right under their agreement, but again it shows their absolute disregard for the companies using their service.

My recommendation is to not order their premium service until you have had the displeasure of working through an issue with their customer service. If it is anything like our experience, I imagine you will be glad to not have spent the money.

Kawaii Forest
Verenigde Staten
3 maanden gebruiken de app
Spocket heeft geantwoord 11 september 2024

I’m truly sorry to hear about your recent experience with us and apologize for the inconvenience you've faced. We take customer feedback very seriously, and it’s clear we fell short in this instance.

Thank you for bringing this to our attention. We’re committed to improving our service and hope to have the opportunity to make things right. - Eleanor

26 november 2022

Prinz really helped by answering my question. Although it was not possible to do what I has asked, he explained why and was really nice about it. Prinz also asked how my day was, such great customer service!

Babie Sage
Australië
3 maanden gebruiken de app
Spocket heeft geantwoord 26 november 2022

Wonderful! We are glad that Prinz was able to help you with your inquiry. Feel free to reach out to us if you need further assistance. Hope to serve you again soon. - Erwin

19 april 2021

I love the fact that the SKU numbers port over. That's a time-saver. Good products and great prices. Now if they could do away with the membership fee, it would be GOLD.

Accelerate Fitness Apparel
Verenigde Staten
3 maanden gebruiken de app
Spocket heeft geantwoord 19 april 2021

Great! We're glad you are loving the features we have for you. Saving you time is important to us so you can focus more on selling. Thank you for the feedback!

23 januari 2020

I highly DO NOT recommend these guys. After going to the highest plan. I had some customers order. I then tried to pay spocket but my card kept declining. They kept me in limbo finally figured out the reason and it was there system. They would not give me any other options at all to pay so customer would receive the item. At the end I got a bad review from the customer. They cared nothing about it. Hope you don’t have the same result. But you have been WARNED! Hv a great day!

Local Buzz
Verenigde Staten
3 maanden gebruiken de app
Spocket heeft geantwoord 24 mei 2020

We're sorry to hear about the problem that you encountered with the current payment system that we have in place. We are continuously working to provide even more payment options in the future. Rest assured that we will do our best to meet your expectations in future updates. Please feel free to reach out to us at support@spocket.co and we'll gladly assist you however we can.

29 maart 2021

Thiss app really helps me. Thank you. Good navigation, easy to use. Big choice of goods. Nice quality.

Smart4tune
Bulgarije
3 maanden gebruiken de app
Spocket heeft geantwoord 29 maart 2021

You're always welcome and we're happy to help all the time! Thank you for sharing your feedback. We appreciate you joining Spocket!