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I have a business physically, with more than 500 products in 3 physical stores. I decided to put this App to add some products that I do not have, for online sales. I found myself with unqualified suppliers, very high shipping prices, the first trial order was canceled after 12 days of waiting. It was for me, I wanted to test the system before taking my clients. The customer service is incompetent, they never knew what happened to my shipment. they just told me wait until this day. Another one of the customer service seems racist. He does not know what Puerto Rico, Hawaii or Virgin Islands is part of the USA, and I treat in a contemptuous and minimizing way. or mentioning Mexico ?. I really never thought of meeting these types of people giving support services.
Thanks for such a bad experience. I do not recommend this APP at all.
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Tengo un negocio físico, con más de 500 productos en 3 tiendas físicas. Decidí poner esta aplicación para agregar algunos productos que no tengo, para ventas en línea. Me encontré con proveedores no calificados, precios de envío muy altos, el primer pedido de prueba fue cancelado después de 12 días de espera. Era para mí, quería probar el sistema antes de llevar a mis clientes. El servicio al cliente es incompetente, nunca supieron lo que sucedió con mi envío. solo me dijeron que esperara hasta este día. Otro de los servicios al cliente parece racista. No sabe qué Puerto Rico, Hawái o las Islas Vírgenes son parte de los EE. UU., Y trato de una manera despectiva y minimizadora. o mencionando a México? Realmente nunca pensé en conocer a este tipo de personas que brindan servicios de apoyo.
Gracias por tan mala experiencia. No recomiendo esta aplicación en absoluto
We can definitely assure you that you'll find the best of the best from our roster of US suppliers. Please feel free to drop us a message if you need assistance with your product search. In the meantime, we hope your usage of the app turns out great!
alles super, danke, finde ich gut, die funktionen, alles super, danke, finde ich gut, die funktionen
Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. - Erwin
Do not give this company your information! I have been trying to get a problem resolved for 3 months now to no avail! They have double and triple charged me each month and refused to refund for all the overages. Currently I have been charged 8 times, should have been 3. They have refunded me for 2 of the 5 over charges so there’s that. I have asked for a phone number to speak to an actual person but of course they won’t. So 100 emails later and nothing has been resolved! Steer clear of these people!
Thanks for sharing this with us! We would love to extend our assistance to you as best as we can. Please each out to us at support@spocket.co so that we may be able to provide you with solutions regarding your concerns.
Love It! Great selection! Easy to Use!
My business is soaring - thank you for this app drop shipping made fast-made in usa that is the best
Very user friendly app and amazing customer service , with great quality products.
Highly recommended
Awesome app, a lot of quality products. Product import could be improved, so that you can easily select and import multiple products at once.
Hi there! Thanks for your kind words. We are glad you like our products. Meanwhile, we have your feedback forwarded to our developer team to see what can be done in the future regarding product import. In case you should need anything, our support team is open 24/7 to help you! - Erwin
Love it. Has great products. I like the fact they ship from the US. It makes better delivery times.
I am just new to this kind of things and look like is way better than other app at the moment, hope to get better result when someone makes a purchase in my store
We are always here and happy to help! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
i'm a new store owner and looking for a dropshipping app with more features. glad i found this! i love it!