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I personally think it would have been nice if the live chats were answered rapidly, instead of having several agents on one query. Other than that, I'm happy so far, agents are helpful and do their best to provide the required service.
Thanks for your feedback! Our customer supports are on a shifting schedule to cover 24 hours support and doing its best to cater to all inquiries, at the moment we are receiving a high volume of tickets. Furthermore, we'll have this forwarded to the team to make sure that we will be able to respond to every inquiry as quickly as possible. Thank you for sharing your experience with the team. In case you should need anything, our support team is open 24/7 to help you! - Erwin
The best app ever. It is useful and help me so much to find products ❤❤
I recently had the opportunity to try out an incredible app, and I must say it exceeded my expectations. From its sleek design to its user-friendly interface, every aspect of this app was a delight to explore.
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
veloce e sicuro, fantastici prodotti, inizialmente per me e perfetto, e lavorero con loro per altri tempi avvenire. grazie
Thank you so much for your kind words! We are overjoyed that you enjoyed your experience. We work hard to meet expectations like yours, and we're glad to hear we succeeded. Please contact us if you require assistance. Cheers! - Erwin
Grazie mille per le tue gentili parole! Siamo felicissimi che ti sia piaciuta la tua esperienza. Lavoriamo sodo per soddisfare aspettative come le tue e siamo lieti di sapere che ci siamo riusciti. Vi preghiamo di contattarci se avete bisogno di assistenza. Saluti! -Erwin
The app makes it easy to add new quality products. My only suggestion would be to add order progress section or notification on the order page
Thank you for your suggestion! You are actually automatically updated and notified via the My Orders page and via your email regarding any updates for every order but we are in fact working on a similar feature upgrade and we will soon be applying these on our future updates! You can definitely look out for it! Thank you for choosing Spocket!
So far it's very straightforward and easy to use to add and remove will like to see how well it turns out in the future
Perfect! Spocket is one of the apps you can use easily to add products with a click. Aside from that, our 24/7 customer support team is always here to help so don't hesitate to reach out! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
very easy to use! loving it so far. Looking forward to seeing how the products sell on this new store!
Great! We're happy you are loving your experience so far. Looking forward to those sales! Don't hesitate to reach out to us at support@spocket.co if you need any help. Thank you for using Spocket!
Great Experience with this app. I find many supplier that offers me great service. and theirs product Quality is absolutely Fine
Hi Ease cart! Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing and hoping that we can add more products and suppliers soon! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Chatted with Leah, she answered all of my questions perfectly! Now i understand how the system works and i am confident with my new online store! Thanks Leah!
Hi there! We are so happy to hear that Leah was able to provide you with the assistance you need. Feel free to reach out to us if you need help again in the future. Have a lovely day! - Erwin
Mi piace molto, aiuta a trovare i prodotti in maniera rapida e veloce, inoltre dalla dashboard è possibile aggiungerli direttamente alla collezione desiderata. Davvero fantastica!
Grazie per il buon feedback! Sono contento che ti sia piaciuta la nostra dashboard. È davvero molto facile da usare e aggiungi prodotti al tuo negozio! Ti ringraziamo per aver utilizzato Spocket!
Thank you for the good feedback! Glad you liked our dashboard. Its very easy to use indeed and add products to your store! We appreciate you using Spocket!