Recensies (6.164)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
6 augustus 2024

Gut um etwas zu starten nicht kompliziert

My Store
Duitsland
21 dagen gebruiken de app
Spocket heeft geantwoord 7 augustus 2024

Herzlichen Dank für Ihr Feedback! Wir freuen uns sehr, dass Sie die Einfachheit und Benutzerfreundlichkeit unserer Lösung schätzen. Sollten Sie weitere Fragen haben oder Unterstützung benötigen, stehen wir Ihnen jederzeit gerne zur Verfügung. Viel Erfolg beim Start! -Eleanor

1 juli 2024

Great app

THE SHOPLEX
Verenigde Staten
Ongeveer een maand gebruiken de app
Spocket heeft geantwoord 4 juli 2024

We appreciate your feedback and are glad to hear that you're enjoying our app. We're committed to making it the best it can be! - Erwin

19 mei 2024

Very good

My Store
Israël
Ongeveer 2 maanden gebruiken de app
Spocket heeft geantwoord 23 juni 2024

Thank you for your kind feedback! We're always looking for ways to improve, and your input helps us do just that. - Erwin

19 augustus 2024

Top

Tenkitchen.store
Nederland
14 dagen gebruiken de app
Spocket heeft geantwoord 20 augustus 2024

Thanks for the praise! We're delighted to hear that you consider us top-notch. If there's anything specific you love or if you have any suggestions for us, we'd love to hear them. Your feedback helps us continue to improve! - Eleanor

13 maart 2024

Spocket has fast shipping options and also a way to automate your store! They were very helpful during the startup stage and continue to be supportive!

My Store
Verenigde Staten
2 maanden gebruiken de app
Spocket heeft geantwoord 15 maart 2024

HI there!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

15 augustus 2024

Facil utilização e otimo atendimento ao consumidor.

My Store
Portugal
15 dagen gebruiken de app
Spocket heeft geantwoord 16 augustus 2024

Muito obrigado pelo seu feedback! Fico feliz em saber que você achou nossa plataforma fácil de usar e que nosso atendimento ao consumidor atendeu às suas expectativas. Se precisar de mais alguma coisa ou tiver qualquer dúvida, não hesite em nos contatar. Estamos aqui para ajudar!

- Eleanor

29 april 2024

Eleanor was very helpful and patient with me when I needed some clarification. Great customer service.

Mulberry Home Goods
Verenigde Staten
2 dagen gebruiken de app
Spocket heeft geantwoord 7 mei 2024

Hi there!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Eleanor. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

20 april 2024

I do not recommend this company because they are scammers who will take money from you by any possible ways. I was subscribed for a free plan and when I login again I received a sign up for spocket- pop up window, and when I clicked to close this window I didn't even know they subscribed me for a paid plan.
Stay away from them ,don't waste your time.

Homeruts
Canada
7 dagen gebruiken de app
Spocket heeft geantwoord 22 april 2024

We sincerely apologize for any confusion. Subscribing users without consent is never our intention. We're investigating and committed to improving. Please reach out to us at support@spocket.co for any further assistance.

27 februari 2024

This company should screen their suppliers more with certain parameters that they need to get back with a Spocket about shipping and inventory within 24 hours. Small businesses rely on Spocket to upload inventory to their website. When inventories and suppliers are not vetted properly, it causes delays in product And lost customers and profit. More attention should be made toward having one customer service rep or two assigned to each client like me.

Borrowed & Blue Wedding Outlet
Verenigde Staten
Meer dan een jaar gebruiken de app
Spocket heeft geantwoord 2 maart 2024

Hi Borrowed & Blue Wedding Outlet!
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

18 mei 2024

They charge you automatically and don't give refund !!!

COSY
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Spocket heeft geantwoord 19 mei 2024

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby