Recensies (6.822)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
25 december 2024

I am extremely dissatisfied with my experience with Spocket. After one year of using their service and paying $948 for an annual subscription (12/2023 to 12/2024), I only managed to sell 3 products, as all other orders were either canceled or undeliverable.

Throughout the entire period, there were frequent synchronization issues that caused numerous problems. Despite these recurring issues, I ...

verysuperb
Duitsland
Ongeveer 2 jaar gebruiken de app
Spocket heeft geantwoord 26 december 2024

Thank you for taking the time to share your detailed feedback. We sincerely apologize for the challenges you've encountered during your time with Spocket. We understand your ...

5 december 2024

Can`t recommend! The worst platform I have used ever and I have tried them all!

There is not even one thing working properly. Order fulfillment is a big disaster and the fees for shipping and transaction are so high that I have to increase the price so high that the customers wont buy. So I am spending on ads and on this platform a whooping 100 Bucks and I am not really sure for what here!!!!

...

Pearlsey
Duitsland
7 maanden gebruiken de app
23 november 2024

Terrible app, terrible services and products.
I switched to another app, they continue to charge me the monthly cost, because there is no DELETE PLAN button in the account and despite the reminders and the uninstallation of the app, they ignore every request.
I will take legal action.

Eder Boutique
Italië
Ongeveer 2 maanden gebruiken de app
3 januari 2025

Meget useriøs app. Umulig å avbryte medlemskap!

Odea Design
Noorwegen
1 dag gebruiken de app
Spocket heeft geantwoord 6 januari 2025

Takk for at du deler din tilbakemelding. Vi beklager opplevelsen din. Vi streber etter å gjøre prosessen så smidig som mulig, og vi hjelper deg gjerne med å løse eventuelle ...

Bewerkt 28 november 2024

It's easy to use, but the data shared about the products is lacking for online sales.

For instance, the EAN codes are lacking, and affiliates and SEO/Google Shopping platforms block these products for publication as they are not seen as 'authentic'.

Additionally, the quality of supply is quite poor. They only have small brands, without EAN codes. We don't know if products are tested, so it's ...

Arkive
Nederland
13 dagen gebruiken de app
Spocket heeft geantwoord 28 november 2024

Thank you for the great feedback! We're so happy to hear that you found Spocket easy to use. Our goal is to provide a smooth and efficient experience for our users, and it’s ...

4 november 2024

Prices are very high and no way to contact Spocket. Vendors doesn't ship product on time.

Home Goods Galaxy
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Spocket heeft geantwoord 6 november 2024

Thank you for sharing your feedback. We’re really sorry to hear about your experience with pricing and shipping delays, and we truly understand how frustrating that can be. ...

31 oktober 2024

Bad customer service.
If you forgot cancel a free trail, they would only refund 20% even if it's only minutes past the free trial.

Toyment
Verenigde Staten
3 maanden gebruiken de app
Spocket heeft geantwoord 1 november 2024

I’m sorry to hear about your experience. We strive to provide excellent customer service, and I appreciate your feedback. I understand your frustration regarding the refund ...

17 oktober 2024

The customer service is unsatisfactory. Several suppliers fail to respond to inquiries or address issues adequately. Obtaining a direct response seems impossible, as interactions with the company often feel like an endless loop. Considering the amount I paid for the service, the experience has been very disappointing. It took more than 20 days for a supplier to dispatch an item to my customer, ...

KRE Prime
Verenigde Staten
Meer dan een jaar gebruiken de app
Spocket heeft geantwoord 18 oktober 2024

Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you’ve faced. We take customer service very seriously, and your feedback helps us ...

7 november 2024

Honestly? I'm not satisfied AT ALL for several reasons.

1) Products are overprice
2) Search engine is broken, if you're gonna look up for an item most likely you will never find of what you're looking for.
3) Monthly subscription is too high comparing other drop shipping apps.
4) You have to be lucky to find a good quality product.
5) A lot of suppliers are using similar products.
6) They don't ...

Blissful Store
Verenigd Koninkrijk
25 dagen gebruiken de app
Spocket heeft geantwoord 8 november 2024

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our app didn’t meet your expectations. We take your concerns ...

16 november 2024

Spocket website becomes unresponsive frequently.
Return policy does not transfer to shopify automatically, it is lot of work to move return policy for each product and not easy to maintain.
Prices are too high for the product quality, branded items are cheaper than items avialable in spocket.
Google ad comapin reject manyh product for advertising becuase issues with product images and product ...

techtidbits
Verenigde Staten
8 dagen gebruiken de app