Recensies (6.822)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
15 september 2024

Too many IT issues with pushing the products to my store, the prices are very expansive for the USA/EU. The customer service is great.

Corso Boutique
Verenigde Staten
3 maanden gebruiken de app
Spocket heeft geantwoord 16 september 2024

Thank you for sharing your feedback. We’re sorry to hear about the IT issues and pricing concerns you've encountered. We’re constantly working to improve our system and offer ...

Bewerkt 11 augustus 2019

Ok, I have been using Sprocket since 2018 on their FREE plan which allowed 25 products worked great for me. NOW...they changed their plans and now their FREE Basic plan does no longer allow 25 products and indicates FREE forever! Therefore I am now having to uninstall due to their plan changes because under the old FREE plan I was on is no longer valid. What a shame.

B Inspired Boutique
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Spocket heeft geantwoord 11 augustus 2019

Thanks for sharing! We have indeed adjusted our pricing to reflect the value users get from our tool and to make room for some great incoming new features but since you are a ...

5 januari 2023

We have been a long time Spocket user now for over two years. We have grown very disappointed with our experience with Spocket. There have been many behavioral problems that have started to drive us away from them as our business has been scaling upward. For starters a massive order for jackets, which initially was a large issue because (allegedly according to the supplier who also failed to ...

Plain Clothing Store
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Spocket heeft geantwoord 6 januari 2023

We're sorry to hear about your experience, but we appreciate you sharing it! Please accept our sincere apologies if we were unable to meet your expectations at this time. One ...

Bewerkt 7 februari 2025

This service has some good suppliers and products but the prices of most products are not competitive, a large number of their suppliers are other drop shippers shipping from AliExpress, selling at a large premium.

The chat with suppliers feature is a total scam. I have contacted 10+ suppliers and gotten one response. None of them ever check it.

The website is slow and the search does not work ...

Chroma Light
Verenigde Staten
Bijna 2 jaar gebruiken de app
Spocket heeft geantwoord 27 februari 2024

Hi Chroma Light!
Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to ...

19 november 2019

I've not started using yet as the prices plus shipping seems too expensive to make a decent profit...

Great White Gifts
Canada
Meer dan een jaar gebruiken de app
Spocket heeft geantwoord 19 november 2019

Thanks for sharing your initial experience with us! We certainly hope you can check out our filter in the search page that shows suppliers with free shipping. We also have ...

Bewerkt 22 november 2022

I'VE BEEN LOSING MONEY USING THIS APP AND HAVEE TO REIMBURSE CLIENTS, THERE ARE SEVERAL PRODUCTS THAT SAID INACTIVE, UNAVAILABLE OR DEACTIVATED AND WAS STILL SHOWING ACTIVE IN MY STORE. THE APP SHOULD HAVE AUTOMATICALLY REMOVED THOSE CHANGED TO MY STORE!!! WILL NOT BE USING ANYMORE, NOT FOR THE MONEY I PAID, WHEN I CAN STILL USE ALI EXPRESS WITH A DIFFERENT APP! REMOVING IMMEDIATELY, FIX YOUR ...

Can A Girl Catch A Break Chic Boutique LLC
Verenigde Staten
Ongeveer een jaar gebruiken de app
Spocket heeft geantwoord 2 februari 2022

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions ...

Bewerkt 19 mei 2020

This apps vendors have great products but everything about them are horrible and problematic. They continue to not ship orders or they allow customers to buy products that are out of stock.

The app itself is good, the problem is the vendors on the app not abiding by their preset shipping guidelines or responding back to the seller so he/she can provide adequate and timely information to their ...

CSA II®'s Rebel Corner
Verenigde Staten
Ongeveer een jaar gebruiken de app
Spocket heeft geantwoord 23 mei 2020

Hi there! We're very sorry to hear about the problems you faced with some of the suppliers/products that you have on your store. We would be more than happy to resolve all ...

Bewerkt 7 oktober 2019

I used this app in combination with other apps to run my online business. I currently use 33 products from this app on my store. No sales yet. Most products are cheap and I don't mean inexpensive, they're cheap in quality. Be very attentive with the items you choose to post on your store. Something else I don't like and is the primary reason I only use 33 products is that many of the products on ...

Sedikhii Savings Plus
Canada
Ongeveer een jaar gebruiken de app
Spocket heeft geantwoord 7 oktober 2019

Thank you for this honest feedback. Please know that we are in the process of implementing something very soon that can hopefully resolve this concern. We also hope that our ...

4 juni 2018

The App is simple and easy to use. The product descriptions are clean. The prices however are high and doesn't really leave us much room to make much profit so not worth the time. I spent 2 hours and could only select 4 products. everything else was expensive already.

They should also give us the option to set a certain price and apply to all variants. (v/s a profit percentage like it is now)

Papaya Tribe
Canada
12 maanden gebruiken de app
18 augustus 2020

I have three orders and all seems well so far. I am not sure about many of the products because there is no way to see any reviews for any products or suppliers. The fact that you can't communicate with suppliers is a huge drawback and I hope that changes. Also being able to review products so others can read it would be really helpful. Those changes would make Spocket a five star app and I'll ...

Sir Barks
Verenigde Staten
11 maanden gebruiken de app
Spocket heeft geantwoord 18 augustus 2020

We appreciate the suggestions! Glad to know your existing orders are going well so far. You'd be happy to know that we are actually working to implement those features ...