Spocket ‑ US & EU Dropshipping , 3.655 avaliações
Awesome experience working with Jessa in resolving an issue we had. She was extremely helpful and took her time to understand our issue.
best Dropshipping app ever, believe me guys you will love it,i encourage you to start using it to build your future.
This is a good app for anyone looking to start a dropping shipping business on Shopify. As they state, there are hundreds of products to choose from for your store. The customer service and support teams are very friendly and easy to work with. HOWEVER, BUYER BEWARE; here are some important considerations based on my personal experience. Product stock notifications and COMMUNICATIONS with suppliers ARE HORRIBLE, which means THERE’S A PERPETUAL PROBLEM WITH PRODUCTS BEING OUT OF STOCK. Over the two+ years of working with Spocket, I had to cancel more than 70% of the orders placed through the app. The reason was because items were out of stock or the supplier was no longer selling on the app, and there was never a communication regarding these status changes. Because of that, my customers ordered with an expectation to receive, only to become dissatisfied and upset with my company when I had to cancel their orders. Moreover, these scenarios cost my business significant money for credit card processing and cancellation fees. If your goal is to simply show an abundance of products on your site, then this app may be right for you. If your goal is to make money in product sales with happy, satisfied customers, then I caution you to stay away.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. Allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues you may have otherwise; please chat with us or email us at email@example.com so we can look into this matter immediately. Thank you for your understanding and patience! - Spocket team
Compared to other dropshipping tools, I have found Spocket to be much more reliable and easier to use.
We're incredibly grateful for your feedback and thrilled to hear that you love our app and find it a reliable tool. Your satisfaction is our top priority, and we want to ensure you have a seamless experience using our app. Thank you again for taking the time to share your experience with us. Have a fantastic day! - Irene
its my first time doing all of this but im likeing it so fare..i have not mad any money yet but im tryinh my hardest.so im love the whole thang.
Hello there! We're glad to hear that you're enjoying your experience with us. We're rooting for you to make your first sale soon! If you need any assistance, please do not hesitate to contact us. - Irene
Easy to use. Good variety of products from many Countries. Helpful customer service. This company wants you to succeed in e comm business and is available to assist with all questions for new business owners.
Thank you for taking the time to provide us with your feedback and for expressing your enthusiasm for Spocket! We are delighted you are enjoying exploring our wide range of features and products. We are constantly striving to improve our platform and provide our users with the best possible experience. Thank you again for being a part of the Spocket community! - Irene
Easy to use, fast items push to the store. Great experience using this site to add quality items for sale.
Thank you for your feedback! We appreciate that you love our product selection, and we are constantly working on adding more products by focusing on sourcing from new suppliers. We are always here to help you whenever you need it. Keep an eye out for our latest offerings! - Irene
I received really good help from Ria with Spocket's customer service chat feature. She helped a beginner move farther along in the process.
Awesome! Thank you for your feedback. We are pleased to learn that customer service, particularly Ria, is doing an excellent job of assisting you with your inquiries in a timely manner. Contact us at any time! - Irene
So far it's been good, just setting up.
I'm still learning but I hope i have a chance at making a profit..
Thank you for your positive feedback! We're thrilled to hear that you liked our app. If you need any assistance setting up, please don't hesitate to reach out to us. Have a great day! - Irene
I saw that instructional video's that Sprocket put up and I signed up! It's as easy as it says. I highly recommend Sprocket over Zendrop.
Thank you for your kind words! We're happy to hear that Spocket is a great choice for beginners in the dropshipping business. Our team is always here to assist you, so please don't hesitate to reach out if you need any help. We're available 24/7 to support you! - Irene