Avaliações (5.414)

Classificação geral
4,7
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
19 de abril de 2024

Most of my sales have been from Spocket suppliers. The selection is large and they always add new vendors. They carry many trendy and popular items.
I have had excellent customer service from their team, especially Eleanor.

Toxic Muse
Estados Unidos
Mais de 6 anos usando o app
31 de maio de 2024

It was a wide variety of products and with the right marketing and patience it will definitely pay off ! I like it because it helps me keep my website stocked when I'm out of my own inventory.

LoveLiveGrow,llc
Estados Unidos
9 meses usando o app
2 de junho de 2024

Huge variety of great products with respectable margins. Adding them to my store has been super easy.

I'm a fan.

BrewTopia Tea & Coffee Traders LLC
Estados Unidos
Mais de 3 anos usando o app
Data de edição: 27 de maio de 2024

So I had to change My last review I had tried to cancel my subscription but the money was still being taken I had made several attempts to contact support but to no resolution.
Within less than 24hrs Russel had personally rang me and resolved the matter which was unexpected and nice to actually speak to someone about this matter.
So based on my direct contact with this company I would highly recommend them.
Thanks for you help .....

Trefant Lifestyle
Reino Unido
3 meses usando o app
Data de edição: 14 de maio de 2024

I absolutely love Spocket! The integration process is smooth, and the interface is exceptionally clean and user-friendly. The notifications about products going out of stock are incredibly helpful.
edit: I want to add that today I needed to use customer support for the first time, and I had an amazing experience with John.

Yaparami Sparkle with Elegance
Estados Unidos
5 meses usando o app
Spocket deixou uma resposta 14 de maio de 2024

Hi there!

We're delighted to hear that you're enjoying the product selection and finding the website easy to use! We strive to maintain high standards for shipping and product quality, and we're confident you'll be satisfied with both.

If you have any questions or need assistance in the future, please don't hesitate to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co We're here to help ensure your experience with Spocket exceeds your expectations. - Abby

23 de maio de 2024

Spocket is a good application that significantly simplifies the process of adding products to a store. While there are some minor issues, particularly concerning the integration with products from AliExpress, these are primarily due to the Aliscraper app, not Spocket itself. Any questions or problems I've had were always resolved within a few days by Spocket's supportive and responsive team. Their customer service is commendable and greatly enhances the overall user experience.

TechGoZone
Eslováquia
4 meses usando o app
5 de junho de 2024

I had a vendor that was not good, the product never shipped out and the vendor would not respond. Marianne was amazing. She tried all she could to help with the process and what was going on. She understood that having a small business how important it is for our customers to get great service from us and recieve their products as promised. It was so frustrating being a new business owner and wanting my customers experince to be great. Marianne understood this and did all she could to make this issue seem easy to deal with and put me at ease that spocket was there to help. She is amazing.
She also gave me a free month do to the issues. I will be with Spocket as long as I am in business. Thank you Marianne.

The Pose Boutique
Estados Unidos
26 dias usando o app
12 de junho de 2024

This App has Great customer Service. Last week I was working with Leah on a problem I was having on pricing. All correspondence was completed using email. Leah was very helpful; she understood my problem and put into place fixes that resolved the issue within 24 Hours. She contacted me after a day or two and asked if everything was Ok, and it was. I would highly recommend this App just on the Customer Support itself.

GK ENTERPRISES
Estados Unidos
Aproximadamente 1 mês usando o app
31 de maio de 2024

Just hope you never have an issue with them. I did not recall purchasing a year membership and as soon as it was deducted from my account I contacted Spocket to see if it were possible to receive a refund. One of the reps said they would get back to me in 48 hours. I never heard back. I contacted them again and over several conversations, not only was nothing resolved but they also stopped answering me, which I consider very disrespectful. I would not work with them again and would recommend Zendrop or Syncee for someone looking to dropship as they have better customer service.

GInThePark
Estados Unidos
Quase 2 anos usando o app
23 de abril de 2024

I like Spocket, the most important thing is the support team which is available always.
Ill keep working with them.

Ellbos
Omã
Aproximadamente 1 ano usando o app
Spocket deixou uma resposta 26 de abril de 2024

We're thrilled to hear that you're enjoying Spocket! Providing excellent support is a top priority for us, and we're glad to hear that our team has been able to assist you whenever you need it. We look forward to continuing to work with you and providing the support you deserve. If you have any questions or need assistance in the future, please don't hesitate to reach out.

Happy Spocket-ing!