Spocket ‑ US & EU Dropshipping , 5.215 avaliações
Refinar
-
Por avaliação
So far so good! John was extremely helpful with my mistake, and im super appreciative!
Hi Radical Treasures!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by John. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I have beeing using Spocket for only one week and therefore cannot give an exhaustive opinion but their support service is great. Thanks to Erwin for his quick and efficient support.
Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Erwin will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Great selection of products to chose from based on your niche. If long shipping times are a concern, there is selection of products that ship from within the US.
Thank you for your feedback! We're thrilled to hear that you've found our product selection tailored to your niche. We understand the importance of timely shipping, which is why we offer a variety of products that ship from within the US to address any concerns about long shipping times.
Please feel free to reach out to us via email at support@spocket.co or through our 24x7 live chat to discuss your experience further and provide a resolution.
Customer service is amazing, especially, Eleanor and Spencer they were dedicated and fully responsive to my multiple questions
Hello The X Warehouse!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Eleanor and Spencer. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I am confused with the pricing for this app, it says "Free plan available" but you have to commit to a 14-day trial? If someone could reach out to me and explain if this is correct.
Hi Primed Tactical!
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby
I recently started using Spocket for my dropshipping business and it's been a game-changer! Their EU & USA suppliers offer fast shipping and quality products, which has significantly improved customer satisfaction. The platform is easy to navigate, with a wide range of products to choose from. The customer support team is also top-notch, always ready to assist whenever I have questions or concerns. Overall, Spocket has made dropshipping a breeze, and I highly recommend it to anyone looking to streamline their business operations and deliver exceptional service to their customers.
We're thrilled to hear Spocket has been a game-changer for your dropshipping business! Fast shipping and quality products from EU & USA suppliers are key priorities for us. It's great to know our platform's ease of navigation and wide product range have been beneficial. We're proud of our top-notch customer support and are here to assist you every step of the way. Thanks for recommending us!
Happy Spocket-ing!
Honestly, I've tested just about every supplier and I'm extremely disappointed with this one.
I trialed spocket to see if it would be a good fit for me. I determined it wasn't. When I attempted to login again - I received a "sign up for spocket" pop up after cancelling my membership.
I received the $299 charge for the "unicorn" level (even tho I attempted numerous times to cancel this membership). I even got ahold of support to try to get it resolved.
They responded that I have 2 accounts under the same email. But since I somehow cancelled one day after the trial I'm crap out of luck. But hey - a product I'm not even using will be cancelled now.
So I decided to try logging in to give it another go since i guess I just wasted $299 anyways and I still cannot login.
This honestly has to be the worst experience I've had with a subscription service hands down.
Account 1
Dropshippers Store #[REDACTED]
No Store/Shop Connected
[REDACTED]
No Subscription/Plan
Account 2
Dropshippers Store #[REDACTED]
No Store/Shop Connected
[REDACTED]
Unicorn Monthly Plan (Trial End Date: March 06, 2024) - Cancelled on March 07, 2024.
Hi there!
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby
Great selection of products and 5 star customer service! Eleanor was exceptional helping me with my account setup issues! Recommend
Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Very user friendly, has everything needed for dropshipping.
We greatly appreciate your positive feedback! It brings us joy to hear that you find the app user-friendly and that you're satisfied with the products available for your store. Should you require any assistance, please don't hesitate to get in touch with us. Wishing you a wonderful day ahead
Everything about this app is great. Everything is clear and fanctional and their support team is great.
We're thrilled to hear that you're enjoying your experience with our app! It's fantastic to know that you find everything clear and functional, and we're delighted that our support team has been able to assist you effectively. We're committed to providing a seamless and enjoyable experience for our users, and we're grateful for your positive feedback.
If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our app!
Happy Spocket-ing!