Avaliações (6.815)
Refinar
-
Por avaliação
It is an excellent website for dropshipping. Here we can connect our shopify store and start dropshipping through Aliexpress very easily. So,i liked it very much.
Thank you for taking the time to share your positive experience with us! Your feedback is invaluable in helping us improve and refine our platform. We're always looking for ways to make Spocket better and more efficient for our users, so please don't hesitate to reach out if you have any suggestions or ideas. - Erwin
Better then other
Thank you for the awesome review! We're thrilled to hear that you think we're better than the competition. If there's anything specific you love or any suggestions for improvement, we'd love to hear from you! - Eleanor
I particularly like the ability to have multiple users manage the store. I also found its order and inventory management features impressively useful. Multiple sales channels: I like that Spocket makes it possible to sell through multiple channels aside from my online store.
Thank you for the fantastic review and for sharing your feedback with Spocket. We take pride in providing excellent value to our dropshippers, and we're continuously working on adding more features. We look forward to assisting you again soon. Feel free to reach out to us at support@spocket.co anytime you need help!
This is a good app
Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the app. Your support motivates us to keep improving and adding new features. If you have any suggestions or feedback, feel free to share. Happy Dropshipping! - Eleanor
This company should screen their suppliers more with certain parameters that they need to get back with a Spocket about shipping and inventory within 24 hours. Small businesses rely on Spocket to upload inventory to their website. When inventories and suppliers are not vetted properly, it causes delays in product And lost customers and profit. More attention should be made toward having one customer service rep or two assigned to each client like me.
Hi Borrowed & Blue Wedding Outlet!
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
BEWARE of this app. I downloaded the app only to see that most of the products on there are cheap junk and unsuitable for the standards of manufacturing I have for my website. I uninstalled the app the same day that I deleted it. However, they claim that uninstalling it was not enough to CANCEL the subscription after the trial period. They charged me $39.99 at the end of the trial period even though I never used the app even once, never set it up, nor sold any products from it. They claim this was made clear in the Terms and Conditions and refuse to give me a refund. However, with every other app I have ever used on Shopify, to uninstall it is enough to cancel the subscription or service and no additional cancellation was ever needed. This is intentionally misleading and manipulative. It was only after I went in and delinked the service from my PayPal account after discovering the charge that the consider it "canceled". EXTREMELY DISHONEST AND INFLEXIBLE COMPANY. I DO NOT RECOMMEND.
We’re truly sorry to hear about your experience and the frustration it has caused. We strive to be transparent with our users, and it’s concerning to learn that you felt misled. We understand that our subscription process and product offerings didn’t meet your expectations, and we apologize for any inconvenience.
We value your feedback and would like to resolve this to your satisfaction. Please contact our support team you can reach out to us 24/7 through our chat channel or send us an email at support@spocket.co so we can assist you further.
Thank you for bringing this to our attention. - Eleanor
Like it so far
Thank you for the fantastic 5-star review! We’re glad to hear that you’re liking the platform so far. We’re committed to providing a great experience, and it’s wonderful to know we’re meeting your expectations. If you have any feedback or need any assistance as you continue to explore, please don’t hesitate to reach out. We’re here to help and look forward to supporting your success! - Eleanor
Communication and guidance are the key to prosperity. In my opinion you all have maxed it and I would say you have excelled on this venture. Being that I am a newbie and an oldie at the same time your guidance has been a key factor on my development so far. Thanks again. Eleanor has achieved a 1000 % rating due to her follow ups and instructions.
We're lucky to have Eleanor on our team, and she's always going above and beyond to ensure that our customers receive top-notch support. Her dedication to following up and providing clear instructions has earned her a reputation as one of our most helpful and responsive support agents. - Erwin
Lovely app for drop-shipping, very easy to use and find the better products for sell. Spocket seamlessly integrates with Shopify and WooCommerce, making it a breeze to find and import products. The user interface is intuitive and easy to navigate, even for beginners like myself. Say goodbye to long wait times! Spocket boasts a vast network of US and EU suppliers, ensuring fast shipping times for happy customers.
Please, plan 1-3 months helpful plan for starter.
Please know that this won't be disregarded and that your honest feedback means a lot to us. Rest assured that this will be used for our continuous improvement and we still do hope that we're with you throughout. - Eleanor