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I love the app.
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love the app. It’s great to know that it’s making a positive impact for you. - Eleanor
I like it. I love that they make things so easy. The Customer Service is excellent.
Hello a sea of things! We are always here and happy to help! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Charged me after cancelling my account. They "processed" a refund and after the time frame they gave me, I haven't received it yet. Reached out to customer service to follow up and advised me to reach out to Shopify. Now Shopify is telling me to reach out to them so we are just going in circles and I'm down $110. :(
We sincerely apologize for the inconvenience and frustration you've experienced. It's disheartening to hear about your billing issue and the challenges you've faced in obtaining a refund. We take these matters very seriously, and we assure you that we are actively investigating this issue to resolve it promptly and we apologize for any inconvenience this has caused you. Our customer support manager is actively working on your case and will reach out to you with updates as soon as possible. Thank you for your patience and understanding.
I love this app so useful ! It’s easy to set up and very easy to use for small business owners
Hi TuTu’s Kartier! Thanks for your feedback! It gives us much pleasure to know that you love the app and our products. It's part of our goal to continue to empower you toward success. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I got answers for all of the questions, Jessa was helping me, and I appreciate her help.
Hi there! Thanks for sharing your positive review of Jessa's service! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Great support by specket team and thanks a lot to Ria who helped me a lot. very supportive and very friendly spocket team
Hi PetMart! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team especially Ria will be very happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I Like Spocket , Good Sportive team. Thanks
Hi there!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way.
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Muy buena, la recomiendo al máximo me costo al inicio pero valió la pena, solo hay q aprender y saber ingeniarla, Tiene una gran variedad de excelentes productos con márgenes respetables. Agregarlos a mi tienda ha sido súper fácil.
¡Estamos encantados de saber que ha tenido una gran experiencia con nuestra aplicación y la recomendaríamos a otros! Eso significa mucho para nosotros y estamos agradecidos por su entusiasmo. - Erwin
Rohini was very helpful and friendly! I had some questions and she was able to answer everything. Great support!
Hello Mein Shop! Thanks for sharing your positive review of Rohini's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
So user friendly especially because I’m new to this and seamless experience so far
Hi BRISTLE & WHISKERS!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby