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Prices are very high and no way to contact Spocket. Vendors doesn't ship product on time.
Thank you for sharing your feedback. We’re really sorry to hear about your experience with pricing and shipping delays, and we truly understand how frustrating that can be. ...
On their pricing plan in shipify app store, It says; they have a free plan available but there is none. free trial and free plan is not the same . they have free trials but no free plan. False information is never a good deal my friends. Sorry that i don't trust this app anymore.
Thank you for your feedback. We understand your frustration regarding the confusion between the free trial and the free plan. We strive for transparency, and we’re sorry for ...
Garbage platform. Customer service is painfully slow. Don't let the fancy purple paywall convince you this is a good platform. They automatically set seller processing and shipping times to 1 day, so that they appear to ship orders fast when in reality it takes 2 weeks. Even the sellers weren't aware of the 1 days processing time shown on their seller profiles. Each vendor can be found on Oberlo ...
I'm sorry to hear about your experience. Your feedback is important, and we take it seriously. We aim to provide quality service and support, and it’s clear we fell short in ...
I love that it asks this rating before I see the output
Thank you for your feedback. I’m sorry to hear that you had a less-than-satisfactory experience with us. We’d love to make this right, so please reach out to us at our Live ...
Beware of this company and the sketchy terms and conditions they have. I signed up and paid for a year subscription in August of 2023. In August 2024 they never sent me any emails alerting me of the upcoming renewal date. They just sucked $288.00 out of my account and didn't notify me until hours later. I immediately sent them a email telling them I wanted to cancel the subscription because I ...
I’m truly sorry to hear about your recent experience, and I appreciate you bringing this to our attention. We take issues like this very seriously and strive to provide ...
I cancelled the app on the 24 of October and spoket still put a payment through on the 9th of November. This is unacceptable
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience caused by the unexpected charge. This is certainly not the experience we ...
Regarding Jubilee
This is the second review that I am writing as my issues have yet to be resolved. I had what I thought was a productive conversation with Rochelle after my first review. However, it was a lot of lip service and NOTHING has been resolved to date.
1) I have PAID FOR products, by a customer that have not shipped in over 15 days. However, I was given a USPS tracking number for ...
We’re truly sorry to hear that your issues remain unresolved despite your previous interaction with our team. This is not the experience we aim to provide, and we understand ...
Unexpectedly really bad for Europe and specially indoor gardening
Thank you for sharing your feedback, and we’re sorry to hear that your experience didn’t meet expectations, especially for Europe and indoor gardening. We always strive to ...
I would rather give 0 Stars. Downloaded the app -> cant even browse because you are immeadiately confronted by a pop up to select and buy a subscription.
-> left the app and now we wanted to deinstall and remove it.
Cant be removed due to
"Spocket - US & EU Dropshipping cannot be uninstalled without specifying a successor location for the following items:"
Now this parasite is forever on our ...
We’re very sorry to hear about the difficulties you’ve experienced. We understand how frustrating it can be when you encounter issues with uninstalling the app. Please ...
I used Spocket for over a year on the unicorn plan connected to a Shopfiy store. For us, some orders get processed fast, with no issues BUT too many don't. The main issue are the Sellers on the platform. Sellers don't seem to keep their inventory up to date. As a result, orders we receive end up not getting fulfilled in one way or another. Also, response time from Sellers is very slow which mean' ...
Thank you for sharing your feedback with us! We're genuinely sorry to hear about your experience, and we apologize if we didn't meet your expectations. However, we're ...