Classificação geral
4,7
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
29 de março de 2018

had a few orders, but i am unable to view my orders under this app. page keeps loading and no matter how much you refresh page it wont allow me to view my orders. I had high hope for this page. they have good things to sell.. but app is defective...

Harvest Collections
Estados Unidos
4 dias usando o app
6 de agosto de 2018

Half of the products I have imported don't even include all the variant photos. How am I supposed to sell a top in a color I dont have a photo of? Also, you can't remove the tags from the items you import before you send them to your store. This means you have to seek out each item you have imported once they are in your store to remove the ridiculous tags they have attached to each product. I have imported quite a few items that have upwards to 30 tags that are completely unrelated to the product. Another con is that the item descriptions are useless. Some of the items I wanted to import didn't even state what the fiber contents of the garment were. Would you want to purchase something if you had no idea what it was made of? Last thing, your monthly subscription dues are ridiculous. $29 a month to only import 250 products? And that's not a monthly cap, that's total! Then it jumps to $99 a month for unlimited imports! How does that pricing scale work??? With everything I have mentioned here in my review, this app isn't even worth $10 a month. Find a different app to import that is worth the time and money.

Curvy Confidence
Estados Unidos
4 dias usando o app
2 de maio de 2018

Irritating. That's the only word that comes to mind when I think of this app. Trying to navigate through the different categories is harder than it needs to be. For example, my shop sells men's clothing. There is a category for clothing which includes all genders and then there is a category for men which is just a bunch of random stuff. I was looking for an alternate to Oberlo because the shipping times from China are obnoxious, but I noticed that the shipping times for the clothes on Spocket are pretty much the same, but the prices were higher. So I will continue to look elsewhere. This app might be good for some niches and people who like to scroll through pages of unrelated items, but not me.

Ds Essentials
Estados Unidos
3 dias usando o app
17 de janeiro de 2019

Useless if you want to share the dropshipping products on your website with your existing products as the shipping times do not correspond to the shipping times/shipping costs I have set on my webpage. Customer service didn't have a solution other than "match your shipping times to ours" well that's useless because my normal products need to share the same shipping times at checkout and do not take as long as in transit as yours. Cancelled the app yet they still charged me $60AUD and will not refund me, even though I did not even use the app for more than a day. DO NOT recommend.

EzyElectrix
Austrália
3 dias usando o app
1 de dezembro de 2022

Used the app for about a week trying to get it to sync while working with their customer service daily to trouble shoot. They couldn't get it to work. It was suggested that I sign up for an annual plan and still no luck. After 4 days of wasted time, I asked for a refund and part ways. They fought it and only issued a partial refund due to "policy." That policy should only be in force when their product would actually work. It should be criminal what they did. DO NOT RECOMMEND

LightR
Estados Unidos
3 dias usando o app
Spocket deixou uma resposta 2 de dezembro de 2022

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin

19 de março de 2018

I think its a waste of time and amateur to the fullest. Ive searched everything from belt to ieans to t-shirts and every single page it says ive reached the end of the products. they have under 100 items that make no point. The support and response time is horrible. I emIled friday and just literally got a response 10 min agao. iTs now 8am. Dont do it its a waste of time and energy.

Ur Vault
Estados Unidos
3 dias usando o app
19 de fevereiro de 2019

Overpriced non-name brand products for twice the price of name brand department stores. After paying hundreds into ads, not a single sale. Thank you for the trial but I will not be purchasing this.

OmniStork
Estados Unidos
3 dias usando o app
Spocket deixou uma resposta 21 de março de 2019

Hey, we’re sorry to hear that you didn’t find what you’re looking for in Spocket. Your feedback is important to us and that’s why we have worked tirelessly to get suppliers who are able to deliver premium products to you and your customers. We only want what’s best as we aim to be the best.

We hope for you to be a part of the Spocket family in the future as we’re sure you’ll enjoy the benefits and advantages that can only be brought upon by our growth.

16 de julho de 2019

***WARNING*** This company uses deceptive techniques to entice customers to purchase an annual subscription. I made the mistake of purchasing the Pro subscription and choosing the annual billing option since it was more affordable with the false assumption that their 7-day "trial period" still applied. When I discovered that this app did not meet the needs of my business, I attempted to revert to the free plan and receive a refund, but was told by support that because I chose to pay for an annual subscription, no refund would be given. TL;DR - don't sign up for an annual plan and hope to get a refund, they will keep your money.

Crooked Tree Baby
Estados Unidos
2 dias usando o app
Spocket deixou uma resposta 17 de julho de 2019

Thank you for your feedback on this matter! Please know that we have always been transparent with our users when it comes to charges as this is stated on the upgrade page that your annual subscription will start as soon as you proceed. We're sorry to hear about the outcome of your request, but please know we would never process a payment without you agreeing to our terms and refund policies.

17 de outubro de 2022

I was charged 49.99 even when I canceled before the trial usage. I did not realize it until the second month in and I saw my bank statements.

Vayces
Estados Unidos
1 dia usando o app
Spocket deixou uma resposta 21 de outubro de 2022

We extremely apologize, this has happened. Would you mind reaching out to us via email at support@spocket.co with more details about the situation so we can look into this matter right away? - Erwin

29 de junho de 2020

HORRIBLE HORRIBLE HORRIBLE HORRIBLE customer service. I deleted the app, the found out spocket charged me, and reached to their customer service about refunding just one day after the first charge. Not only they don't want to refund me, and they also restarted my plan after I downgraded and told me I will be charged again in the next bill cycle. And after downgrading, I lost all the privilege. I was charged for $49 for one day of "unused" service. They are fast at taking your money. Sure now they updated their policy to say uninstalling doesn't cancel the plan, but they never mentioned this during installation. They want you to install it, and forget about it and just charge you in secret. SCAM.

BellasChoices
Estados Unidos
1 dia usando o app
Spocket deixou uma resposta 29 de junho de 2020

We are very sorry to hear about your experience. Thank you for letting us know! We will make sure to sort out any misunderstanding regarding your account. Our account specialist will reach out to you to resolve your concern as soon as possible! Feel free to contact us as well via support@spocket.co and we'll make sure to rectify the issue. Thank you for your understanding and patience!