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It’s a very smooth process processing a order. Great for women but men’s clothes etc not so much. They used to have a lot more products. The price point and products don’t really match at this point.
We appreciate your helpful feedback! Rest assured that we are and will constantly add more selections for you. We'd love to discuss and recommend some top suppliers for you! We also would be happy to clarify regarding any pricing concerns. Please reach out to us at support@spocket.co and we'll gladly help however we can. Thank you very much! -John
One of the best app ! Customer service is excellent, always there to answer. I would like to thank especially Melvin for his kindness and reactivity. Thanks for all Spocket Team !
Awesome! Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that Melvin's assistance has made such a difference and has finally solved your problem. - Erwin
So, far things are looking good. Set up and importing products was easy. I cant wait to make my first sale. Will definitely give updates.
Awesome! We're definitely staying tuned for your updates. Hope everything goes well and you get that first sale and hopefully more sales in the future.
it was easy and very detailed. but i am still learning as i am new to this online marketing strategy.
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our customers. Should you need anything or have any questions, let us know and we will rush in to help!
i love this app for dropshipping. plan price is good. products are good. i reccomend this app for dropshipping
Thank you for your recommendation! We're glad you are loving our platform! We always do our best to make your experience worthwhile. Thank you for choosing Spocket!
Just getting started with spocket and seems easy to use. Definitely recommending this to all entrepreneur.
Thanks for the wonderful feedback! We are so glad you find the app very user-friendly. If you should need anything, please do not hesitate to reach out 24/7 through our chat channel or you can send us an email at support@spocket.co
Thank you for your trust and recommendation! - Abigail
Even though the feature i had requested was not available, Ria sent the request over to the product team and gave numerous options as alternatives!
Your feature requests are very important to us as it helps us know what we can add and upgrade to Spocket. You can be sure that we'll do our best to make the app even better in our future upgrades. Thank you for using Spocket! -John
Very attractive products and photos, shipping from several countries and able to filer in search including from USA. Love the product descriptions! I recommend this app!
This is a good app for anyone looking to start a dropping shipping business on Shopify. As they state, there are hundreds of products to choose from for your store. The customer service and support teams are very friendly and easy to work with. HOWEVER, BUYER BEWARE; here are some important considerations based on my personal experience. Product stock notifications and COMMUNICATIONS with suppliers ARE HORRIBLE, which means THERE’S A PERPETUAL PROBLEM WITH PRODUCTS BEING OUT OF STOCK. Over the two+ years of working with Spocket, I had to cancel more than 70% of the orders placed through the app. The reason was because items were out of stock or the supplier was no longer selling on the app, and there was never a communication regarding these status changes. Because of that, my customers ordered with an expectation to receive, only to become dissatisfied and upset with my company when I had to cancel their orders. Moreover, these scenarios cost my business significant money for credit card processing and cancellation fees. If your goal is to simply show an abundance of products on your site, then this app may be right for you. If your goal is to make money in product sales with happy, satisfied customers, then I caution you to stay away.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. Allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues you may have otherwise; please chat with us or email us at support@spocket.co so we can look into this matter immediately. Thank you for your understanding and patience! - Spocket team
The Spocket team is awesome! My store isn't up & I've just started using the app, so I'm not sure how the products/suppliers are yet. Any question or concern I've had is addressed within minutes mostly by live chat. Sometimes via email. Great people!
We appreciate your kind words and glad you are loving the premium service from customer support team. Rest assured that we are always here to answer any query of yours as quick as possible.