Avaliações (5.485)

Classificação geral
4,7
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
7 de janeiro de 2019

Just started. Hope it will work for us. Hopefully the usual problem to ship to South Africa will be overcome through Spocket.

Lady d'Novo
África do Sul
2 meses usando o app
17 de fevereiro de 2020

Very easy to use app. Just getting started with it, but really liking it so far. I will provide an updated review once I have used it for some time.

McCarley Fitness
Estados Unidos
2 meses usando o app
Spocket deixou uma resposta 18 de fevereiro de 2020

Awesome, looking forward to your updates. We hope it's as great and positive as this one. All the best!

3 de fevereiro de 2023

Awesome app with really good products. Spocket is definitely the best supplier and product sourcing app for a dropshipping business. The shipping times are really good as well.

Prestige Ware
Estados Unidos
2 meses usando o app
Spocket deixou uma resposta 4 de fevereiro de 2023

Thank you for your positive feedback and for taking the time to share it with Spocket. We are proud to provide excellent value to our dropshippers, and you can be assured that we are focusing on supplier sourcing and hope to add more products and suppliers soon. We hope to assist you again in the near future. If you need assistance, please contact us at support@spocket.co. - Irene

Data de edição: 21 de novembro de 2023

I've been using Spocket daily since 2019 and have accumulated extensive experience using the platform, interacting with their support team, understanding the nuances of its integration with Shopify, as well the entire dropshipping process Spocket facilitates, such as placing orders, processing times, supplier considerations, and the shipping of products to customers. This is what I can tell you.

First, a heads-up: most dropshipping platforms are bunk. The industry is riddled with false promises of dropshippers making bank off their online stores when the reality is less than 1% will find success in this industry. Be sure to manage your expectations if you’re just going in for the first time.

While Spocket is one of the better dropshipping platforms I’ve used over the years, it is still riddled with issues that will undoubtedly hinder your ability to succeed and will also surface unexpected roadblocks throughout your journey. This will make the likelihood of your success as a droppshipper considerably low.

I’m going to focus primarily on my experiences regarding supplier issues, as this is the backbone of operations and has persisted as an ongoing problem for me since the beginning.

Any experienced dropshipper knows that your business is only as good as your suppliers. Their processing times, shipping times, product quality, and return policy will all impact your success and bottom line. If the supplier disappoints your customer in any of these areas, you will suffer the losses—not them.

While suppliers need to apply to be part of Spocket, I’ve encountered very little quality control in terms of supplier worthiness. There are often discrepancies with supplier inventory and variants from the numbers displayed in the product catalog vs what the numbers display once imported to your store. A product may appear to be in stock and have multiple variants available only for you to discover AFTER the import that the product has no stock or limited variants. I’ve had instances where a supplier has claimed to have products in stock up until the point when a customer places an order on my store and I go to fulfill it, whereupon suddenly I am informed the product is out of stock or unavailable and I am forced to refund my customer’s order and suffer reputation damage in the process.

Additionally, you’ll find suppliers who have many products listed, however, nearly all of them have essentially low stock or limited variants or tags such as “DELETE” or “DISCONTINUED”. This makes browsing the product catalog and researching products to import extremely time-consuming and unreliable. The fact that Spocket allows suppliers to list numerous products without ample inventory is a key example of a lack of quality control in regard to facilitating the dropshipping process. Check out the supplier “Black Jasper” (which is a Spiral Direct reseller) to see what I mean. They currently have a large selection of products available to import, however, you’ll notice 95% of them have little to no stock or variants available.

As of the time of writing this, I have a customer who placed an order on my store on November 5th, 2023. I paid the supplier and requested fulfillment less than 2 hours after the customer placed the order. The supplier advertises their processing time at 4-7 business days and a shipping time of 7 business days. It is now November 21th and my order has not even been shipped to my customer. The supplier is “Orange Poppy” and they do not provide returns, refunds, or cancellations which grants them complete impunity in the instance something goes wrong - and mark my words, it does. My customer has inquired why their order hasn’t shipped yet and there’s no information I have to provide them. I reached out to Spocket’s support team, where as usual, they provided a generic response and no actual reassurance regarding any action items for a resolution.

This product that my customer ordered is listed as a “Premium Product” in Spocket’s product catalog. If you don’t know already, a large majority of Spocket’s products are listed as “premium”. This is because you are limited to the number of premium products you can import to your store based on the tier of your subscription plan. By making a large majority of products “premium”, Spocket forces you to upgrade your plan but this is unjustified as frankly, there is NOTHING premium about these products, which can be easily seen from this experience. They offer no advantage in quality, processing time, shipping time, supplier support, or otherwise.

Since starting my store, I’ve had around 35 products that I had imported become deactivated by their corresponding suppliers. That’s 35 redirects I’ve had to make to product pages, considerable hours spent writing & optimizing product pages wasted, and marketing efforts & money wasted advertising products that are now unavailable.

I receive email notifications from Spocket pretty much weekly informing me of products that are now out of stock on my store or deactivated altogether. As you can imagine, this makes building and maintaining a sustainable product inventory very challenging and time-consuming. Imagine you're laying bricks to build the foundation of a building but every week someone is removing the bricks you've placed. How can you build upwards in these conditions?

While Spocket as a dropshipping platform has decent functionality and UX, it is not optimized for your success as a retailer. It is a tangled web of disorganized product catalogs, shady supplier practices, limited customer service, and comes with a high risk of losses to your revenue and profit margins as a result.

While some might be the exception, 99% of Spocket dropshippers will not find the success they are looking for because the platform does not enable productivity due largely to supplier challenges including product quality, cost, availability, and reliability. To remain competitive online, your profit margins will be unsustainably low and any supplier errors will come out of your pocket. It is simply not a feasible goal to expect to create a sustainable dropshipping store with Spocket until some of these fundamentally flawed issues within the platform can be resolved.

Shadow Meow
Canadá
Aproximadamente 4 anos usando o app
Spocket deixou uma resposta 26 de janeiro de 2022

Thank you for the decent and detailed feedback! We surely appreciate it because it helps us know aspects that need improvement and we can take the appropriate actions. We absolutely agree with your points and that as a service provider, we need to keep on upgrading and improving our service. Not to worry though because you can rest assured that we are always on top of things and we'll do our best to make sure that it only gets better as we move forward. Our support will always be here for you so don't hesitate to reach out to us anytime you need help or if there's anything at all that we can do to ease any burden you may have. Again, we thank you and appreciate you for sharing your experience and feedback! -John

18 de junho de 2020

I love this app!!! Itis very quick and easy and very thorough. I thought it would be complicated but it wasn't.

YNotgetupandgo
Estados Unidos
2 meses usando o app
Spocket deixou uma resposta 20 de junho de 2020

Glad to know that! Our app is indeed optimized for quick and easy use to make it fun for new users to use while being accurate and thorough at the same time. We're happy to know you are loving Spocket! Thank you!

24 de janeiro de 2020

I love using this App. The products are great. The samples orders came on time. I think it will help me grow my business

Descent Fashion Store
Estados Unidos
2 meses usando o app
Spocket deixou uma resposta 27 de janeiro de 2020

And as we always say, we love having you onboard as a member of the Spocket gang! We're super thrilled to know that you find the products great - this inspires us to source out more awesome products for you. As well, we sure do hope they aid in your store's success.

20 de novembro de 2022

Abby was just great! Very supportive and efficiant. Thank you Abby!
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Let‘s Gadgit
Suíça
2 meses usando o app
Spocket deixou uma resposta 22 de novembro de 2022

Perfect! Thanks for your feedback. It is awesome that Abby was able to provide you with the best support and resolved your concern efficiently. Feel free to reach out to us anytime! - Erwin

16 de junho de 2023

I would definitely recommend this app to beginners. Love the experience and integration with shopify.

NEMNOW LLC
Estados Unidos
2 meses usando o app
Spocket deixou uma resposta 17 de junho de 2023

Perfect! We are glad you love the Spocket experience. Thank you for recommending Spocket! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

26 de janeiro de 2019

I was new to dropshipping so I wasn't quite sure which apps to use. I came across some Spocket and was pleasantly surprised. They have nice things for an affordable price!

Seductive Shapewear
Estados Unidos
2 meses usando o app
27 de abril de 2023

I recommend Spoket, it helps you find easily suppliers and show you the retail price for dropshippers. I like it!

mamisecret
Senegal
2 meses usando o app
Spocket deixou uma resposta 28 de abril de 2023

We’re so grateful that you took the time to share your feedback with Spocket! We'll keep on adding more suppliers for you to choose from! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail