Avaliações (6.822)

Classificação geral
4,7
Número por nível de avaliação
  • 84% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
11 de setembro de 2024

IF I CAN RATE ZERO I WILL

this people fraud i deleted the app 9 days after trying it in the free trail period "so over priced" then they charged me and when i reach out they told me they can only refund me either 20% or give me 1 month free trail.

AVOID IT AT ALL COSTS

VIBING TRENDZ
Austrália
8 dias usando o app
Spocket deixou uma resposta 12 de setembro de 2024

I’m truly sorry to hear about your experience and I appreciate you bringing this to our attention. We strive to be transparent with our pricing and refund policies, and it’s ...

25 de agosto de 2024

Spocket charged me without my authorization 2 months after I ended my subscription, simply because I opened the app up. I did not click any payment authorization. This is a fraudulent website. Stay away!

My Store
Estados Unidos
3 meses usando o app
Spocket deixou uma resposta 26 de agosto de 2024

I’m very sorry to hear about your experience and the issues you’ve encountered with charges. This is not the experience we want for our customers, and we take unauthorized ...

31 de maio de 2024

Just hope you never have an issue with them. I did not recall purchasing a year membership and as soon as it was deducted from my account I contacted Spocket to see if it were possible to receive a refund. One of the reps said they would get back to me in 48 hours. I never heard back. I contacted them again and over several conversations, not only was nothing resolved but they also stopped ...

GInThePark
Estados Unidos
Quase 2 anos usando o app
Spocket deixou uma resposta 23 de junho de 2024

We're taking your feedback to heart and are working to improve our processes to prevent similar issues in the future. We'll make sure that our customer service team is more ...

3 de setembro de 2024

When I closed a older store of mine they robbed my money and didn't cancel it. even though I didn't use any of their services. Don't install this if you don't want to get scammed. BTW, there is no free plan like they said and you can't enter the app without selecting a paid plan.

Styled By Christ
Portugal
6 dias usando o app
Spocket deixou uma resposta 10 de setembro de 2024

We’re truly sorry to hear about your experience and understand your frustration. This is definitely not the level of service we aim to provide. We’d like to resolve this ...

3 de janeiro de 2025

Meget useriøs app. Umulig å avbryte medlemskap!

Odea Design
Noruega
1 dia usando o app
Spocket deixou uma resposta 6 de janeiro de 2025

Takk for at du deler din tilbakemelding. Vi beklager opplevelsen din. Vi streber etter å gjøre prosessen så smidig som mulig, og vi hjelper deg gjerne med å løse eventuelle ...

12 de abril de 2024

It is the worst dropshipping app I ever used in my life, with limited choices in terms of products, we add horrible customer support when you have problems...I demanded a refund for the first time in January 2024, and after 15 days with no feedback, I wrote my first testimonial on the Shopify app store, they contacted me to delete the testimonial in return for my refund...so I was so naive to ...

My Store
Reino Unido
10 meses usando o app
Spocket deixou uma resposta 16 de abril de 2024

I'm truly sorry to hear about your negative experience with Spocket. It's disappointing to learn that you encountered limitations with product choices and faced challenges ...

Data de edição: 9 de abril de 2024

AVOID!!! They took 2 payments annual from my account for on 2 days back to back! They have no customer service and no one will respond to you! They will just take more payments. I had to cancel my card and get a new one!! I know someone will reply to this comment saying email us and we will get it sorted blabla!!! the truth is they don't want to sort it out or refund or anything. Never do ...

wantana Jaithing
Canadá
Aproximadamente 2 meses usando o app
Spocket deixou uma resposta 30 de março de 2024

We appreciate your feedback, and we're deeply sorry to learn about your experience. Please accept our sincere apologies if we fell short of your expectations. However, we're ...

4 de agosto de 2024

3rd class app and developers are not even trying to put any efforts in this app. It takes hours and hours to import products and sometimes no products are even imported. Now I deleted all my products from spocket still I can’t uninstall this app due to an error that says inventory is present in spocket. Don’t waste your time with this app.

Pejayz
Reino Unido
Aproximadamente 2 meses usando o app
Spocket deixou uma resposta 6 de agosto de 2024

We’re sorry to hear about your experience and apologize for the frustration you’ve encountered. Your feedback is important to us, and we take these issues seriously. Please ...

Data de edição: 5 de setembro de 2024

I'm looking through Spocket for the millionth time after installing and reinstalling it. The real variety of products is in the aliexpress section which are just links to aliexpress products/sellers, not only can you import aliexpress for free with DSers, but blindly adding aliexpress linked products from spocket to your store is one sure way to ruin your reputation before you even start. Why? ...

Glowup For All
Estados Unidos
2 dias usando o app
Spocket deixou uma resposta 10 de setembro de 2024

hank you for sharing your feedback and concerns. We understand your frustration regarding the product variety and integration with AliExpress. Spocket aims to provide a ...

2 de julho de 2024

I don't know much about it. I just got up here and I'm trying to understand how it work so I can't say too much right now. Based on my experience with your platform have no experience no knowledge about this. I'm learning right now.

MyShopify variety store
Estados Unidos
Aproximadamente 2 meses usando o app
Spocket deixou uma resposta 5 de julho de 2024

Thank you for sharing your experience with us. We'll take your comments into consideration as we work to continually improve our service. Can you reach out to us via email at ...