Avaliações (857)

Classificação geral
4,5
Número por nível de avaliação
  • 79% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 10% das avaliações são de 1 estrelas
28 de maio de 2024

Not only is the array of products accessible, varied and of good quality, but the customer service was second to none. Not often these days to have such professional and responsive in a human and supportive way. Thank you Sppcket team.

Pebble Evolving
Irlanda
9 dias usando o app
Spocket deixou uma resposta 23 de junho de 2024

We believe that excellent customer service is essential in building strong relationships with our customers. Your feedback helps us continually improve and refine our ...

Data de edição: 5 de junho de 2023

So far my experience with this app has been good. Excellent customer service and lots of great products. I have had a few issues with orders, but the customer service has been quick to help out and get things sorted (thank you Rohini!). I do wish that there were more European suppliers as it can be challenging to find good products with reasonable shipping rates to Europe.

San Rocco Italia
Itália
Mais de 3 anos usando o app
Spocket deixou uma resposta 1 de janeiro de 2020

Hi there! Thanks so much for this. Yes, we do understand that a wider selection of suppliers from the EU would prove beneficial to a lot of the merchants on the platform. ...

2 de junho de 2024

Huge variety of great products with respectable margins. Adding them to my store has been super easy.

I'm a fan.

BrewTopia Tea & Coffee Traders LLC
Estados Unidos
Mais de 3 anos usando o app
Spocket deixou uma resposta 23 de junho de 2024

We're thrilled to hear that you're a fan of our products and that adding them to your store has been a breeze! We strive to offer a diverse range of high-quality products ...

23 de agosto de 2024

Super intuitive and easy to use!

Dezinery
Hong Kong, RAE da China
Aproximadamente 11 horas usando o app
Spocket deixou uma resposta 26 de agosto de 2024

thank you for your fantastic feedback! We’re delighted to hear that you find the app super intuitive and easy to use. Making the user experience as smooth as possible is our ...

1 de julho de 2023

Good customer support very helpful and on point
I will definitely keep using the chat and videos provided for training

RMVK Unlimited
Estados Unidos
Mais de 3 anos usando o app
Spocket deixou uma resposta 2 de julho de 2023

Thank you for your review. Our entire Customer Support team at Spocket is very happy to help and provide all the assistance you need! Feel free to reach out to us 24/7 ...

8 de dezembro de 2024

Gostei

GREEN SHEEP
Portugal
3 meses usando o app
Spocket deixou uma resposta 10 de dezembro de 2024

Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your ...

Data de edição: 26 de dezembro de 2023

I had an inquiry about an order and Shopify Staff Spencer was able to answer my inquiry in sufficient time. He also said he would keep an eye out if my delivery does not meet its deadline for processing and prioritize it for processing. I really appreciated the customer service.

i Pretty Up
Estados Unidos
Mais de 3 anos usando o app
Spocket deixou uma resposta 29 de novembro de 2022

That's great to hear! Thank you for leaving a review for Prinz. It is awesome that your order issue inquiry was resolved in a timely manner. We made sure to share this ...

Data de edição: 28 de fevereiro de 2024

I love the app it has been exceptional in helping me run my business.The products are top notch and the customer service has been nothing short of sensational.Spocket has helped my transition as a business owner easier

Petsr2cool
Estados Unidos
Aproximadamente 3 anos usando o app
Spocket deixou uma resposta 20 de julho de 2022

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We ...

Data de edição: 20 de dezembro de 2022

I LOVED using this app! The customer service was amazing and they were super quick to respond to any questions I had. The app itself was so easy to use and navigate, and I loved how it looked on my store. Overall, I would highly recommend this app to anyone looking for an awesome loyalty program!

Regeneration Zone
Estados Unidos
Aproximadamente 3 anos usando o app
Spocket deixou uma resposta 1 de dezembro de 2022

Awesome! It gives us much pleasure to know that you are enjoying the app. Your kind words encourage us to continue doing our best. Our support team is definitely always ...

Data de edição: 3 de setembro de 2023

Earl,Leah, and Prinz are awesome!!! Leah always follows up to keep me up to date about my orders.
Earl made my day with an issue of an order not syncing properly. He took immediate action and contacted the vendor for a solution!
Thanks, Earl, Prinz & Leah- you are the best!

SwagglyLife Home & Fashion
Estados Unidos
Aproximadamente 3 anos usando o app
Spocket deixou uma resposta 20 de maio de 2023

Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Earl will be delighted to read your comment. Feel free to reach out to us 24/7 ...