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Not only is the array of products accessible, varied and of good quality, but the customer service was second to none. Not often these days to have such professional and responsive in a human and supportive way. Thank you Sppcket team.
We believe that excellent customer service is essential in building strong relationships with our customers. Your feedback helps us continually improve and refine our ...
So far my experience with this app has been good. Excellent customer service and lots of great products. I have had a few issues with orders, but the customer service has been quick to help out and get things sorted (thank you Rohini!). I do wish that there were more European suppliers as it can be challenging to find good products with reasonable shipping rates to Europe.
Hi there! Thanks so much for this. Yes, we do understand that a wider selection of suppliers from the EU would prove beneficial to a lot of the merchants on the platform. ...
Huge variety of great products with respectable margins. Adding them to my store has been super easy.
I'm a fan.
We're thrilled to hear that you're a fan of our products and that adding them to your store has been a breeze! We strive to offer a diverse range of high-quality products ...
Super intuitive and easy to use!
thank you for your fantastic feedback! We’re delighted to hear that you find the app super intuitive and easy to use. Making the user experience as smooth as possible is our ...
Good customer support very helpful and on point
I will definitely keep using the chat and videos provided for training
Thank you for your review. Our entire Customer Support team at Spocket is very happy to help and provide all the assistance you need! Feel free to reach out to us 24/7 ...
Gostei
Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your ...
I had an inquiry about an order and Shopify Staff Spencer was able to answer my inquiry in sufficient time. He also said he would keep an eye out if my delivery does not meet its deadline for processing and prioritize it for processing. I really appreciated the customer service.
That's great to hear! Thank you for leaving a review for Prinz. It is awesome that your order issue inquiry was resolved in a timely manner. We made sure to share this ...
I love the app it has been exceptional in helping me run my business.The products are top notch and the customer service has been nothing short of sensational.Spocket has helped my transition as a business owner easier
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We ...
I LOVED using this app! The customer service was amazing and they were super quick to respond to any questions I had. The app itself was so easy to use and navigate, and I loved how it looked on my store. Overall, I would highly recommend this app to anyone looking for an awesome loyalty program!
Awesome! It gives us much pleasure to know that you are enjoying the app. Your kind words encourage us to continue doing our best. Our support team is definitely always ...
Earl,Leah, and Prinz are awesome!!! Leah always follows up to keep me up to date about my orders.
Earl made my day with an issue of an order not syncing properly. He took immediate action and contacted the vendor for a solution!
Thanks, Earl, Prinz & Leah- you are the best!
Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Earl will be delighted to read your comment. Feel free to reach out to us 24/7 ...