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They basically had nothing shipping from the U.S. that my customers would want, in quite a well-known niche with a huge following.
Thank you for your feedback. We’re sorry to hear that you couldn’t find the products you were looking for, especially in a niche with high demand. Our goal is to offer a diverse range of products, including those with U.S. shipping options. We appreciate your input and will take it into account as we work on expanding our product selection. If you have specific needs or suggestions, please reach out to our support team. We’re here to help and improve your experience.
epensive
Hello Future Jewelry! We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby
This app is not useful, they said it is unlimited products, but its is not.
It does not allow more then 20000 Products.
We do not recommend this app.
Thank you for your feedback. We’re sorry to hear that you’re disappointed with the product limits. While our app does offer a broad range of features, we understand that limitations can be frustrating. We appreciate your input and will take it into consideration as we work to improve our service. If you have any specific issues or need assistance, please reach out to our support team. We’re here to help and address any concerns you may have.
Let's use and I will adjust my rating again, for now they force me to write review for upgrading plan
Hi there! Thank you for taking the time to leave us a review. We’re incredibly sorry that you felt you were forced to leave us a review. We’d love to talk to you more about your experience and hear your input so we can work on it. If you want to speak to us, you may reach our team at support@spocket.co and we will be there to answer right away.
We are, however, glad that you are using Spocket! We surely hope that you are enjoying the use of our app in running a successful online business.
Very limited product line, with very high prices. Each category consists of 1-3 pages of unbranded overpriced products. Requires account setup to view disappointing product line.
Thank you for your feedback. We’re sorry to hear that you found our product line limited and the prices high. We strive to offer a diverse range of quality products and understand that pricing and selection are important factors for our users. We appreciate your comments and will take them into consideration as we work to improve our offerings. If you have specific needs or suggestions, please contact our support team. We’re here to help and ensure a better experience for you.
WARNING - DO NOT USE OR INSTALL THIS APP Out of all the terrible drop shipping apps, this one takes the cake. I have used them for about 4 months and can tell you honestly that this is one of the worst apps on Shopify for the reasons that they don't let you talk to your suppliers. Imagine your customers order being stuck in limbo because you cant even talk to the person who is shipping your order. Not only this, they allow suppliers to have prices that are clearly insane. Imagine trying to sell jewelry at $100's of dollars. Nasa Depot can do so much better than this. DO NOT USE SPOCKET
We understand and we humbly accept your opinion about our app. It is true that the ability to be able to contact the suppliers directly would really be helpful to both you and our own team which is why it is something we have been working really hard on to implement in our future updates. Sadly, we will still need the consent of thousands of suppliers on board with us before we can roll out this said feature. As you may know, we have thousands of users as well so some of our suppliers mentioned that they might get flooded with messages and may not be able to respond or process orders on a timely manner. Rest assured however that we will still be doing our best in facilitating your concerns with them in the meantime. We appreciate your understanding and we wish you well in your business! Thanks!
We’re truly sorry to hear about your experience and understand your frustration. This is definitely not the level of service we aim to provide. We’d like to resolve this issue as quickly as possible and make things right. if you need more help. Our Live Chat is open 24/7 and our email address is support@spocket.co - Eleanor
Hello WickeD Rivers LLC! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby