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nice app with a lot of products and very good customer service, a must have for every drop-shipper
This is a great resource for a start-up company. Kudos to Shopify!!
This app is easy to navigate and import products to my shopify store. The prices are competitive the selection is good.
ok so far
Hello Warfield fitness! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Easy to use. Great Products. I certainly like this over ali express for sourcing US and Europe based products.
Welcome to Spocket! We aim to provide you with great quality products and suppliers always. Expect to see more as we vet more suppliers for you! Thank you for choosing Spocket!
Product selection is awesome - added another layer of product availability to my site. Much appreciated - and I feel more in control of my product offerings as a result. Thanks. Karen
A lot of great products shipping from the US...short production times...excited to make this part of my store!
We're excited having you as well. We do love variety, and we're thrilled to know you're enjoying the selections on the app. There's more to come. All the best!
I used this app to helps me to provide higher quality products that get to my customers in a fraction of the time compared to what I was using before. And the customer service is really great. They are happy to answer your questions and help you along no matter what time of the day or night. There are a few glitches though, such as not being able to sign out of my account or the option to cancel an account. Although I've asked them how to do these things, they give me instructions and the buttons they say to click just aren't there. Other than that I'm completely satisfied with them and they make it easier to run my store.
Great! We're happy to be able to provide you with the answers you need. We also appreciate you letting us know about these said glitches so we can immediately look into it and resolve if needed. Thank you for being with us! Reach out to support@spocket.co anytime!
Prinz was professional and immediately helped me with my inquiry. He didn't make me wait long at all and answered my questions clearly. He gets a definite 5-star rating.
One improvement for Spocket to consider would be regarding pricing settings for products. It would be very handy to be able to set supplier-specific rules instead of only global rules for all products. Also once you have set a price, you cannot update it in Spocket and have to individually update each price in Shopify manually. Hopefully, these changes can be implemented in the near future.
Another annoying feature is that not all suppliers update the shipping information
(long after the processing time has passed) and you have to chase them to find out if they shipped an item or not. It would be wonderful if Spocket ensured that suppliers met these basic conditions to save all of us time :)
Hello InspirationIncluded! Thanks for your feedback! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! Meanwhile, we have forwarded your feedback to our developer team and see what can be done in the future. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I use this app for my shopify store and I have never had a problem. I highly recommend! Even the customer service is great.
Thank you for the feedback! It brings us joy to know we are able to make your experience problem free. Our customer service is always available for you 24/7! -John