Classificação geral
4,7
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
14 de novembro de 2020

I used this app for selling dropshipping items on my store I used this app for selling dropshipping items on my store

ARLENX
Indonésia
26 dias usando o app
Spocket deixou uma resposta 14 de novembro de 2020

Thank you for using Spocket for your product needs! Rest assured that we will provide you with only the best quality products and suppliers available in the market. We wish you the best for your business!

25 de janeiro de 2023

Erwin was very helpful and fast at replying, excited to use this app in the future! Great value items.

TheTrendStore
Reino Unido
26 dias usando o app
Spocket deixou uma resposta 26 de janeiro de 2023

Thank you for the wonderful review and for taking the time to share your feedback on how Erwin did an amazing job! We value your input and encourage you to let us know more details about your experience with us - Irene

15 de março de 2019

I used this app because the item is from US and EU, so it will give customers good impression and really helps us to do online business

Kate Deal
Malásia
26 dias usando o app
26 de agosto de 2022

AJ really helped me with my issue! thank you so much! It is amazing to see carrying support that gets back to you to see if the issue is solved or if you need further assist! PRO

babysdresser
Romênia
26 dias usando o app
Spocket deixou uma resposta 29 de agosto de 2022

We’re so grateful that you took the time to share your feedback with AJ. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. - Erwin

7 de setembro de 2020

Love the products offered on the site! I would recommend this to anyone in DropShipping on Shopify’s web page!

Brandon Gilbert
Estados Unidos
26 dias usando o app
Spocket deixou uma resposta 8 de setembro de 2020

Thank you for the recommendation! We're happy you are loving the products on our platform. We are adding even more products and suppliers so you can expect to see more in the future! Appreciate you being with us!

15 de dezembro de 2018

Most amazing app, biggest of the competition. You should definitely install this incredible app if dropshipping

Good Value Supply
Estados Unidos
26 dias usando o app
26 de maio de 2021

It’s a very smooth process processing a order. Great for women but men’s clothes etc not so much. They used to have a lot more products. The price point and products don’t really match at this point.

SuperiorDaily
Estados Unidos
Quase 2 anos usando o app
Spocket deixou uma resposta 29 de maio de 2021

We appreciate your helpful feedback! Rest assured that we are and will constantly add more selections for you. We'd love to discuss and recommend some top suppliers for you! We also would be happy to clarify regarding any pricing concerns. Please reach out to us at support@spocket.co and we'll gladly help however we can. Thank you very much! -John

9 de agosto de 2022

Best app for drop-shippers for sure. I can’t say enough about how useful this is withe clear and accurate discriptions!

Giftbooguru
Estados Unidos
25 dias usando o app
Spocket deixou uma resposta 10 de agosto de 2022

Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you found our product and app to be useful. We hope to assist you again soon. - Erwin

5 de janeiro de 2023

We have been a long time Spocket user now for over two years. We have grown very disappointed with our experience with Spocket. There have been many behavioral problems that have started to drive us away from them as our business has been scaling upward. For starters a massive order for jackets, which initially was a large issue because (allegedly according to the supplier who also failed to supply full evidence of this) the full shipping charges were not applied to our checkout. Shipping charges that the supplier wanted to increase outside of the charges Spocket was applying. Which created a delay in shipping, and withholding of items we had already paid thousands of dollars for. Spocket did rectify this situation admittingly by offering us some clarity in our agreement to them... but after considerable amounts of stress, weeks and weeks of time, and an angry customer. Now the jackets came back small and we are being expected to hold the bag on a order that costed us thousands of dollars, when our customer has even agreed to pay all return costs and other overhead incurred while even offering to buy more in addition to larger sizes! Their customer service team continues to ask our customer to provide outlandish amounts of photo evidence which they have, and continue to ask for more on behalf of the supplier without copying us to their correspondence so we have no clue if our request to pay in full for any overhead costs of returns are being communicated. We have, time and time again, asked them to copy us and we are just met with being ignored frequently by their staff. Our client is old, so shame on them for not realizing how hard it is to take a photo not to mention how frustrated he is with this experience - and we have told them the truth. He was even in pictures sent to them! Further on another small order, they messed up the return address which we provided to our customer. They omitted a 1 from the number. The shipment got sent back to our customer, and reasonably so, they are looking for compensation to send it a second time. Spocket's staff refuted us when we called them out on their mistake and said it wasn't a mistake they just missed the 1!?!? Seriously, that is still a mistake? When we press them on paying for this return because of this mistake they talk around it and also go silent.... a common trend when they are clearly in the wrong they just stop talking. We used to love Spocket as it was a great alternative to AliExpress. But now their handling of a scaling business is not working out too well. The only thing keeping us here right now is the limited availability of other alternatives to Spocket on the marketplace. Their item selection is also becoming a bit unfeasible to scale properly as their costs are growing too high.

Plain Clothing Store
Estados Unidos
Aproximadamente 2 anos usando o app
Spocket deixou uma resposta 6 de janeiro de 2023

We're sorry to hear about your experience, but we appreciate you sharing it! Please accept our sincere apologies if we were unable to meet your expectations at this time. One of our account managers will contact you directly to assist with any issues you may be experiencing; otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter as soon as possible. Thank you for your patience and understanding! - Erwin

Data de edição: 4 de abril de 2019

They do nothing! 7 of 20 orders not fulfilled,it is 35%!After 10 days says"order is not fulfilled". Edit: They said they will remove the supplier which is underperforming. But They didn't!

iulia
Turquia
Mais de 1 ano usando o app
Spocket deixou uma resposta 21 de março de 2019

We would like to apologize for this experience! We’d like to assure you that at Spocket, the only aim is to provide world class service to our customer across the globe. Now while our overall order processing rate is at 98%, issues do arise from time to time. But what sets Spocket apart from all the others, is our ability to identify these issues and work on them to continually make Spocket better as we grow.