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Another bad experience yet again, I had placed an order in July 2022 that was never shipped out to customer, Spocket has refused to give a refund, They told me they are waiting on aliexpress to release my refund. This is not a good customer service behaviour
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin
So far so good have not officially launched yet but so far so good. Great customer service like Russel has helped me solved problems. That is key the good customer service
Thank you for taking a moment to share your experience at Spocket. Our team including Russel is so glad to hear that you are happy with the assistance provided. We look forward to seeing you again soon. - Erwin
I want to thank Robbie from spocket .He has been wonderful in assisting me though all of the issues i may have. I would definitely recommend him for issues
Thank you for the review! We are glad this app helps you with your online store and also appreciate you recommending Spocket. I'll let Robbie know you left a review with his name on it. Let us know if you need assistance! - Irene
very user friendly so far
Hi there! We appreciate you recommending Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I must say that I am impressed with the platform. The support team has been very helpful and responsive, which is crucial for any online business. The app itself is easy to use and navigate, which has saved me a lot of time.
Thanks for your feedback! It gives us much pleasure to know that you love the app! Your kind words encourage us to continue doing our best. Have an Awesome day! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I used this app to add many product to my store so I can make more sales and generate more income. its really cool
We think you're cool too! We hope the products you import help out with your sales. All the best!
Easy communication, fast response!
Thank you Rohini for your support,
Hello Maven Moda! Thank you for your review. It's so fantastic that Rohini's assistance has made such a difference. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Spocket has so far been a great service.
I use this app to find some of my products, Spocket is a GREAT app and the support is the GREATEST. I would recommend Spocket to anyone who wants Great products to sell.
GREAT Support Team too!
Thank you for sharing your thoughts and it's really awesome to know how you genuinely feel about the service the support team provides. With that, we are very grateful for the recommendation!
I was looking for a better alternative than Ali for my new store and I'm super happy I found Spocket! If you are in dropshipping it's a must!
Spocket is definitely a must for all dropshippers because of the quality suppliers and products that we offer. We are happy that you found our app too! Glad to have you with us! Thank you for choosing Spocket!