Avaliações (5.588)

Classificação geral
4,7
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
Data de edição: 26 de março de 2023

Easy to use. Good variety of products from many Countries. Helpful customer service. This company wants you to succeed in e comm business and is available to assist with all questions for new business owners.

Nu Atelier Studio
Estados Unidos
2 dias usando o app
Spocket deixou uma resposta 27 de março de 2023

Thank you for taking the time to provide us with your feedback and for expressing your enthusiasm for Spocket! We are delighted you are enjoying exploring our wide range of features and products. We are constantly striving to improve our platform and provide our users with the best possible experience. Thank you again for being a part of the Spocket community! - Irene

24 de março de 2021

This is a pretty decent app I am still having issues completely understand how to use it. I'm getting it slowly.

SavageKhaos
Estados Unidos
Aproximadamente 1 mês usando o app
Spocket deixou uma resposta 24 de março de 2021

We are here to help you answer and understand any questions you may have! Please don't hesitate to reach out to us at support@spocket.co or via our 24/7 live chat and we'll gladly assist you. Thank you for using Spocket!

Data de edição: 20 de novembro de 2022

UPDATE: The customer service for Spocket was very responsive and was able to escalate my membership charge and process a refund. They worked hard to make sure I was satisfied and were committed to my resolution. While the service was not for me, the customer service focus showed me that they were committed to their customers and their satisfaction. While I would not give them a 5 since I did not find the service useful, the commitment they showed does warrant a 4 and is worth taking the 14 days to find out if it would work for your store. Original Review:
This drop shipper vendor was not for me. I felt the selection of products was lacking in the US warehouses. During my short time of use, I was not able to find products that fit my store brand in any of the US warehouses. I was also unable to get the AliExpress Connector to work, but to be fair, I did not take the time to call support to figure out why. I did not feel the cost of goods was competitive to my other dropship suppliers and on top of that had to pay subscription. This is probably a fine application for some who sells the products they warehouse, but it did not work for me. I had a slight complication when I tried to cancel the service.

Bit of Swank
Estados Unidos
Aproximadamente 1 mês usando o app
Spocket deixou uma resposta 22 de novembro de 2022

Thank you so much for the review! We are glad that our customer support team together was able to provide you with a satisfactory resolution regarding your concern though we are sad that this app won't fully work for you. We are doing our best to bring more suppliers you can choose from and we are hoping to see you again and work with us together in the future. - Erwin

Data de edição: 9 de julho de 2020

So, my third and final edit of this review, It isn't worth it, especially for their prices. They only 2 orders that I made had problems, 1 one of them took a long time to arrive and when it arrived it broke while being opened and the other item had delays because for some reason the seller put the wrong zip code even though I gave them the correct address. I tried to contact their support chat but it never works when you need it. Also, some of the items were constantly becoming unavailable or changing to premium status in order for you to upgrade your plan so you could sell them. And last but not least, I was getting daily emails from them giving me the "reasons" for me to upgrade my plan, like jeez at least do weekly emails instead of sending me their advertisements every day

The Savings Shack
Estados Unidos
Aproximadamente 2 meses usando o app
Spocket deixou uma resposta 6 de junho de 2020

Hey there! Sorry to hear about the not so stellar experience! We appreciate the feedback. We would be more than happy to help in resolving your concerns and sort out any issues you may be facing. Please feel free to reach out to us at support@spocket.co and we'll gladly do our best to assist you to make things better. Our apologies for any inconvenience we may have caused you. We're looking forward to helping you out and make things better!

14 de abril de 2018

I liked the products and the prices seemed good until you look at the shipping costs. A product selling for $7.00 retail would require a $5.95 shipping fee. making the cost to your customer $12.95. I searched for the same product and found it on several sites that charged $.95 more retail, but there were no shipping costs - $7.95 vs $12.95? I may have missed something here, so if I did, please correct me.

Lortas
Estados Unidos
2 meses usando o app
1 de janeiro de 2023

Very, very, very easy to use and awesome to add ANY product from Aliexpress. I think it will be very useful to find items according to my niche.

vvsgold
Estados Unidos
2 dias usando o app
Spocket deixou uma resposta 2 de janeiro de 2023

Perfect! We are glad you like how easy it is to use Spocket. Feel free to reach out to us if you need assistance. Have an awesome day! - Erwin

16 de maio de 2020

3rd class service! supplier take 10-15 days for just to ship.! and spocket team still try to convince us. and Yes MOREOVER SUPPLIER SENT ITEM VIA ECONOMY CHINA MAIL SERVICE NOT EVEN E-PACKET..... COMPLETELY BAD EXPERIENCE WITH THIS LOW-QUALITY APP.!!! DOOOOO NOT EVER USE THIS APP.

Owsmly™
Índia
Aproximadamente 2 meses usando o app
Spocket deixou uma resposta 19 de maio de 2020

Hi there! We're sorry to hear about the issue you have encountered with one of your orders. Our sincerest apologies for any inconvenience you may have experienced. You can rest assured that we will have this issue addressed immediately and further investigate on the matter. We'd be happy to further extend our assistance. Please do reach out to us at support@spocket.co and we'll gladly sort this out for you.

Data de edição: 29 de abril de 2020

I though it will give me value products but it's not true, it's good if you want to import t-shirts , hats or sunglasses but it does not worth paying a subscription if you want to import something else

JKglobal.us
Estados Unidos
2 meses usando o app
Spocket deixou uma resposta 24 de maio de 2020

We're sad to hear that we were not able to meet your expectations at this time but you can rest assured that we will continue to improve our selections constantly and consistently. We would be more than happy to extend our recommendations and assistance with your dropshipping needs. Please feel free to reach out to us at support@spocket.co and we'll gladly do whatever we can to be of help to you.

28 de julho de 2020

I used this app to add products in my store and to sell them to mu future customers.Not sure how to label them under my brand .

C.BL\/CK
Romênia
Aproximadamente 1 mês usando o app
Spocket deixou uma resposta 28 de julho de 2020

Thank you for using Spocket to add products to sell to your store! You will not be disappointed! Private labeling is currently not yet a feature on Spocket but we do offer Branded Invoicing so that your customers will receive an invoice with your brand name and logo together with the packages. This is a really great feature to have please try it out!

23 de julho de 2023

Easy to use
.took all the hassle of building a store.

My Store
Irlanda
Aproximadamente 2 meses usando o app
Spocket deixou uma resposta 25 de julho de 2023

We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abigail