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Just install.will give better review after test.still too eaely to say anything since it tell me to write
customer service is ok, but the huge problem is that the suppliers they have don't stick to the processing time, and the shipping takes too long, for example i had products that were sold and from those suppliers it says processing time 1-2 business days but next thing you know 5 business days passed and the item was not processed, on some items it was more than 5 business days......i had to cancel a couple of items because my customers were waiting too long and i had to offer them refunds to keep them happy, also when i contacted customer service they kept telling me that they were waiting for a reply from the supplier but many of my customers were not happy with the delays did mention i was playing umpire membership prices...not good
Thank you for letting us know! Sorry to hear about this experience. Rest assured that we will get this resolved for you immediately. We'll have one of our account managers reach out to you as soon as possible to help rectify your concern immediately. Thank you for your patience and understanding!
I was so excited when I first came across Spocket. However, I quickly learned that my cost with shipping was higher than the retail price on several items being sold out in the market. I wasted so much money on this app. There is no money to be made here. I ended up buying wholesale elsewhere and was able to make a profit.
Thank you for sharing your experience with us! It makes us sad to know that we were not able to satisfy your needs during your stay with us. We would have loved to work things out with you and find the right fit of suppliers and products for your store. Shipping cost can indeed be tricky sometimes especially with stores that are focused on non profits and 'for a cause' approach types like yours. Buying wholesale is also indeed a good move to make bigger profits but that actually moves you away from the dropshipping model where there is less risk since you wouldn't need to hold inventory. We do however respect your decision and feedback! We appreciate you sharing it with us and we hope you can give us a chance to prove ourselves to you and make your experience better! We'll have one of our Account managers reach out to you personally to resolve any issues you may have and find ways to improve your experience with us. You can also reach out to us at support@spocket.co anytime and we'll be more than happy to touch base. Thank you! -John
The app is incredibly easy to use and is by far the best one I have tried. I especially love that Spocket provides genuine sellers!
Customer service is fantastic. My main gripe is that suppliers ship products with their branding and I've been in a situation where the inventory was incorrect. Fortunately, I had only ordered a sample but it did cause some concern. I also wish there was a way to change plans myself as I have to lose a few days of the subscription for which I paid when downgrading.
Thank you for letting us know about your experience and we would love to get in touch and rectify your concern about your subscription. The support team will reach out to make sure this is rectified accordingly!
I use Spocket to be able to sell products sourced from USA, as well as, products that are organic and sustainably-sourced. I like the descriptions already in place and the quality pictures. I wish I did not have to pay $50 a month vs $12 a month to important more products and import "high-demand" products. But, I prefer it over Aliexpress. So far I am pleased.
Thank you for sharing your thoughts. We'll be on-boarding more suppliers with more great products. Stay tuned to see the new items and we will make sure you will get the value you paid for!
Loving it so far! Look and feel is very clean.
Paid yearly plan.....and I feel SCAMMED by this company. Prices are inflated and you can find easily the products in other stores with best prices, in the stores which I wish to buy there is not invoice branded, shipping delay, dont buy yearly plan because they say they dont go to refund. I dont recommmend it.
We are sorry you feel that way. We understand and respect your opinion. We would be more than happy to be able to set things straight with you and sort things out. Please do reach out to us at support@spocket.co and we'll gladly do our best to help you out! We'd be looking forward to chatting with you!
Its Nice for drop shipping beginners, helps get their idea of what products to use in their niche. Thumps Up!
Spocket is great for both new and seasoned dropshippers! Please feel free to let us know how we can help. We're here to assist!
they helped the best they could with the supplier. supplier did have some photos of the product, but didn't have photos of the product functionalities. Prinz helped me with what he could at the moment. thanks for helping and giving me more insight of how things works.
We’re pleased that Prinz was able to provide you with exceptional service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail