Avaliações (6.828)

Classificação geral
4,7
Número por nível de avaliação
  • 84% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
14 de março de 2024

Honestly, I've tested just about every supplier and I'm extremely disappointed with this one.

I trialed spocket to see if it would be a good fit for me. I determined it wasn't. When I attempted to login again - I received a "sign up for spocket" pop up after cancelling my membership.

I received the $299 charge for the "unicorn" level (even tho I attempted numerous times to cancel this ...

InvenToy
Estados Unidos
2 dias usando o app
Spocket deixou uma resposta 18 de março de 2024

Hi there!
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate ...

19 de abril de 2024

Charged me after cancelling my account. They "processed" a refund and after the time frame they gave me, I haven't received it yet. Reached out to customer service to follow up and advised me to reach out to Shopify. Now Shopify is telling me to reach out to them so we are just going in circles and I'm down $110. :(

Made Groovy
Estados Unidos
13 dias usando o app
Spocket deixou uma resposta 22 de abril de 2024

We sincerely apologize for the inconvenience and frustration you've experienced. It's disheartening to hear about your billing issue and the challenges you've faced in ...

24 de agosto de 2024

The Shopify App store advertises that there is a free plan, not trial, for Spocket but after i installed and created the account, it asked me 3 questions then wouldn't let me continue without choosing a plan that you have to pay for. It does offer the 14 day free trial for all their plans.

The Clothing Haven
Estados Unidos
Aproximadamente 1 hora usando o app
Spocket deixou uma resposta 10 de setembro de 2024

Thank you for bringing this to our attention. We apologize for any confusion regarding the free plan and trial. While we do offer a 14-day free trial, it seems there was a ...

28 de março de 2024

I did not actively use the trial period subscription in my shop, yet I was charged 99 USD for 1 month without my knowledge. I objected to this injustice, but they do not respond to emails

Windherz
Reino Unido
Aproximadamente 1 mês usando o app
Spocket deixou uma resposta 30 de março de 2024

Thank you for taking the time to share your feedback with us! We value your satisfaction and strive to provide the best service possible. We'd like to discuss your concerns ...

2 de setembro de 2024

BEWARE of this app. I downloaded the app only to see that most of the products on there are cheap junk and unsuitable for the standards of manufacturing I have for my website. I uninstalled the app the same day that I deleted it. However, they claim that uninstalling it was not enough to CANCEL the subscription after the trial period. They charged me $39.99 at the end of the trial period even ...

Sustainable Party Supply Co
Estados Unidos
13 minutos usando o app
Spocket deixou uma resposta 4 de setembro de 2024

We’re truly sorry to hear about your experience and the frustration it has caused. We strive to be transparent with our users, and it’s concerning to learn that you felt ...

15 de agosto de 2024

The website freezes a lot.

JassyBae
Estados Unidos
Aproximadamente 2 meses usando o app
Spocket deixou uma resposta 16 de agosto de 2024

Thank you for bringing this to our attention. We’re sorry to hear that you’re experiencing issues with the website freezing. This is not the experience we want for our users, ...

18 de maio de 2024

They charge you automatically and don't give refund !!!

COSY
Estados Unidos
Aproximadamente 2 meses usando o app
Spocket deixou uma resposta 19 de maio de 2024

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...

9 de outubro de 2024

i am unable to see first

Iconic Shoppers
Índia
13 minutos usando o app
Spocket deixou uma resposta 14 de outubro de 2024

Thank you for your feedback. I’m sorry to hear that your experience didn’t meet your expectations. We strive to provide a great environment for everyone, and I’d love to ...

31 de dezembro de 2024

nicht benutzbar, muss bezahlt werden

HAMSTI
Alemanha
3 minutos usando o app
Spocket deixou uma resposta 2 de janeiro de 2025

Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie den Dienst nicht nutzbar fanden. Wir bemühen uns, unsere Angebote klar und einfach zu gestalten, und wir ...

27 de março de 2024

Garbage,can't be used after deduction.
dda72c-99.myshopify.com

My Store
Estados Unidos
3 meses usando o app
Spocket deixou uma resposta 30 de março de 2024

We sincerely apologize for the inconvenience you've experienced. Could you please contact us via email at support@spocket.co and provide us with more details about the ...