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I'm new to dropshipping and chose to go with Spocket very recently. I haven't used it too much yet, but Support has been amazing and Spencer truly helped me with getting my account setup. Products look to be a wide selection with very good quality and profit margins too. I'm excited to dive deep into Spocket and start using it more, but keep up the awesome work Support team & Spencer! Definitely impressed so far by the customer service, which is a great thing to see.
Hello Doo Outdoor Adventures! Fantastic! We are glad you loved the experience and Spencer was able to help you with your concern efficiently. It is great everything on your end is going smoothly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Regarding Spocket, first of all I have to praise Leah for the support she gave me today as far as answering the questions I had. She answered all of my questions without hesitation, and also gave me additional information about my account just to keep me informed as to how Spocket operated.
I really enjoy Spocket and the products they have to offer. Thank you ! And thank you Leah, keep up the excellent work!
Hello there! Amazing! We are happy to know you love the experience. We are proud Leah was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Eleanor.
Hi there!
Thank you so much! It fills us with pride to know that our service is valued by our drop shippers. We strive to be the best we can be every day. We’ll make sure that Eleanor receives your feedback. It will make her day!
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Prinz was professional and immediately helped me with my inquiry. He didn't make me wait long at all and answered my questions clearly. He gets a definite 5-star rating.
One improvement for Spocket to consider would be regarding pricing settings for products. It would be very handy to be able to set supplier-specific rules instead of only global rules for all products. Also once you have set a price, you cannot update it in Spocket and have to individually update each price in Shopify manually. Hopefully, these changes can be implemented in the near future.
Another annoying feature is that not all suppliers update the shipping information
(long after the processing time has passed) and you have to chase them to find out if they shipped an item or not. It would be wonderful if Spocket ensured that suppliers met these basic conditions to save all of us time :)
Hello InspirationIncluded! Thanks for your feedback! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! Meanwhile, we have forwarded your feedback to our developer team and see what can be done in the future. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Shopify gives you all the tools needed to market your store. However, everything has a cost and there no one to actually help store owners navigate the process.
Spocket makes dropshipping easier
Hello Fitfinity 365! We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby
I was talking to Marriya from Spocket and she answered all my questions and concerns about dropshipping and Spocket. What I really like about them aswell is that there response time is less than a day and she is reasonable and professional with every question I have. If anyone has any questions or concerns i would definitely reach out to them with out a doubt.
Hello Poster Palace! Thank you for the review! Marriya is so glad to hear that you are happy with the assistance provided. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Belle experience, j’adore
Hi R&M Emporium!
Merci pour vos commentaires géniaux ! Cela fait partie de notre objectif de continuer à vous donner les moyens de réussir. Nous continuerons d'ajouter d'autres produits parmi lesquels vous pourrez choisir. N'hésitez pas à nous contacter 24h/24 et 7j/7 via notre canal de chat ou vous pouvez nous envoyer un e-mail à support@spocket.co - Abby
It is good experience easy to find products
Hi there!
Thanks for choosing Spocket app for your dropshipping business. We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Best app for droppshiping
Hi there!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way.
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I had some problems with multiple email addresses but Marriya was very helpful and got it all straightened out for me. She's the best!
Thank you for your review! We’re pleased that Marriya was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail