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i just start using spocket and i love it. thank you for this app
We're excited to see the amazing things you'll accomplish with Spocket. Our community is full of successful entrepreneurs who have seen significant growth and success using our platform. - Erwin
Honestly, I've tested just about every supplier and I'm extremely disappointed with this one.
I trialed spocket to see if it would be a good fit for me. I determined it wasn't. When I attempted to login again - I received a "sign up for spocket" pop up after cancelling my membership.
I received the $299 charge for the "unicorn" level (even tho I attempted numerous times to cancel this membership). I even got ahold of support to try to get it resolved.
They responded that I have 2 accounts under the same email. But since I somehow cancelled one day after the trial I'm crap out of luck. But hey - a product I'm not even using will be cancelled now.
So I decided to try logging in to give it another go since i guess I just wasted $299 anyways and I still cannot login.
This honestly has to be the worst experience I've had with a subscription service hands down.
Account 1
Dropshippers Store #[REDACTED]
No Store/Shop Connected
[REDACTED]
No Subscription/Plan
Account 2
Dropshippers Store #[REDACTED]
No Store/Shop Connected
[REDACTED]
Unicorn Monthly Plan (Trial End Date: March 06, 2024) - Cancelled on March 07, 2024.
Hi there!
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby
pretty fair app. I wish the products were alot cheaper with statistics on the orders, import and page views. All the same the shipping time is a small win.
Need more unique product for starter plan thanks, excellent organization of the products and wholesales.
We appreciate you for taking the time to give us a review. We would love to hear more about what products you are looking for in particular so please do not hesitate to send us a message at support@spocket.co and we would be happy to hear from you!
I was most pleased with the product descriptions included with the products. They usually include bullet points, bold texts and extensive details. I haven't seen that in any other drop-shipping apps yet. Saves time and insures better search engine optimization.
As we always say, we want to make the dropshipping process easy for our merchants, hence these features. Anyway, thanks for this awesome feedback! We hope you continue to have a great experience using the app.
They ship a lot of stuff from China. I'm not sure if clothing shipping from China has US size or Asian size, asked them twice but for whatever reason, they are not replying. Uninstalled.
Liking the app so far, still new to it but so far not so bad and simple to use for the most part. Will continue to use.
It's great to know that you like it so far! We hope your experience stays great and seamless. All the best!
Very easy to use and interface with other apps. Up and running in no time with short learning curve.
Lovely! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Our customer support team is available 24/7 so feel free to contact us! - Erwin
I like how easy and simple the website is to import to my Shopify accounts. I can search for vegan, GB to GB shipping, and other niche needs.
Feedback like this keeps Spocket team going! We will do our best to keep improving the app in making your dropshipping experience better.
Lorena provided information relevant to my questions. She was quick with responses and knowledgeable of the company site. Great customer service!
Thank you for posting your positive review. At Spocket, we value your time and always strive to provide fast and efficient service. We are so pleased to hear that assistance was provided in a timely manner by Lorena. We look forward to assisting you again soon. -Erwin