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Good service and a large choice of products.
Looking forward to the success of your store.
Thanks for taking the time to send your feedback! We are glad that you love Spocket products. Know that we will be with you every step of the way! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
pirates of the high seas, the products are way to pricey on this app plus they also want shipping cost, shopify is a good platform but way too many apps are not quality reviewed and too many competitors are entering this game with better suppliers, shopify up your game
some people get so excited and give the apps five star review for a download and integration and forget that a good review only comes later after a good workout, so be careful of these reviews,
how do I know this because sadly I spent many hours vewing the apps and reviews
Our sincerest apologies if you felt that the prices you saw on Spocket are way too pricey. The team is continuously working to source from suppliers that have very affordable pricing as we want our customers to make huge profits with the help of our app. If you find products on the platform that didn't have wholesale prices, please let us know and we'll immediately take action by price-matching to bring you the lowest prices on the platform.
useless. Need to import list doesn't work, need to copy paste shipping addresses.
I’m sorry to hear about the issues you’re facing with the import list and shipping addresses. We’re working on improving these features and would appreciate more details to help us address the problem. - Eleanor
hey was niet wat ik zocht. heb de app dan ook gelijk verwijdert maar er wordt ondanks toch van mijn creditcard een bedrag afgeschreven
Het spijt me oprecht om te horen over uw negatieve ervaring met onze app. We streven ernaar om een naadloze en waardevolle service te bieden en het is verontrustend om te horen dat we niet aan uw verwachtingen hebben voldaan. Ik waardeer het dat je de tijd hebt genomen om je feedback te delen. - Eleanor
had a few orders, but i am unable to view my orders under this app. page keeps loading and no matter how much you refresh page it wont allow me to view my orders. I had high hope for this page. they have good things to sell.. but app is defective...
I’m sorry to hear about the trouble with viewing your orders. This is definitely not the experience we want you to have. We’re investigating the issue and working on a fix. - Eleanor
Good in searching and sourcing, the best of all is that is free and it help me develop my store. With costumer care 24/7 it’s very reliable and trustworthy. Compare to Oberlo and you will reach the same conclusion.
Thank you for trusting our app! You will indeed be able to source a lot of unique and quality products when you use Spocket. Our support is available 24/7 so feel free to reach out to us anytime you need help or if you have any questions!
I didn't get to use this app as the bad reviews were like a warning sign. I did, however, contact them to have my credit card details removed. And yes they did it. So if you're seeing this and you have a problem with them billing you even after you deleted the app, I guess you forgot about recurring payment happens automatically so it might not be their fault entirely. Contact them before deleting the app and maybe you will save yourself some money monthly! I didn't get to drop ship either, so I have nothing to say about the quality of their clothes.
Half of the products I have imported don't even include all the variant photos. How am I supposed to sell a top in a color I dont have a photo of? Also, you can't remove the tags from the items you import before you send them to your store. This means you have to seek out each item you have imported once they are in your store to remove the ridiculous tags they have attached to each product. I have imported quite a few items that have upwards to 30 tags that are completely unrelated to the product. Another con is that the item descriptions are useless. Some of the items I wanted to import didn't even state what the fiber contents of the garment were. Would you want to purchase something if you had no idea what it was made of? Last thing, your monthly subscription dues are ridiculous. $29 a month to only import 250 products? And that's not a monthly cap, that's total! Then it jumps to $99 a month for unlimited imports! How does that pricing scale work??? With everything I have mentioned here in my review, this app isn't even worth $10 a month. Find a different app to import that is worth the time and money.
Thank you for your detailed feedback. We’re truly sorry to hear about the issues you’ve encountered with product variants, tagging, descriptions, and pricing. We understand how important accurate product information and pricing are for your business.
Variant Photos: We’re working on improving our product data to ensure that all variant photos are included. We appreciate your patience as we make these updates.
Tags and Descriptions: We recognize the need for better control over product tags and descriptions. Your feedback will help us address these issues to enhance the user experience.
Pricing: We understand your concerns about the pricing structure. We’re continuously reviewing our plans and pricing to better meet the needs of our users.
If you have any specific issues or need further assistance, please reach out to our support team. We are here to help and address any concerns you may have. Your input is invaluable in helping us improve our service.
Turkish language support needs to be added
Hi Methien! Deneyiminizi duyduğumuza çok üzüldük ama paylaştığınız için teşekkür ederiz! Bu, neyi geliştirebileceğimizi bilmemize yardımcı olur ve bu endişeleri çözmek için uygun önlemlerin alınacağından emin olabilirsiniz. Biz çözüm odaklı bir şirketiz ve bunu sizin için çözmek isteriz. Lütfen istediğiniz zaman support@spocket.co adresinden bize ulaşmaktan çekinmeyin. Bize bir şans verdiğiniz için teşekkür ederiz ve size en iyisini dileriz! - Abigail
So far this app is great and I feel that this is a great start to getting my business started. Thank you!
Awesome! Glad to know you are enjoying the app so far. Thank you for using Spocket in getting your business started. You surely will not regret it!