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Is ok little bit confusing but I assume is the way it is. I Like you can add products straight away
Thank you for sharing your thoughts with us! We would love to get in touch with you to rectify your concerns and make your Spocket experience that best one!Let us know how we can help you, you can chat with us we're available 24/7 or send us an email at support@spocket.co and we'll rush in to help!
HORRIBLE HORRIBLE HORRIBLE HORRIBLE customer service. I deleted the app, the found out spocket charged me, and reached to their customer service about refunding just one day after the first charge. Not only they don't want to refund me, and they also restarted my plan after I downgraded and told me I will be charged again in the next bill cycle. And after downgrading, I lost all the privilege. I was charged for $49 for one day of "unused" service. They are fast at taking your money. Sure now they updated their policy to say uninstalling doesn't cancel the plan, but they never mentioned this during installation. They want you to install it, and forget about it and just charge you in secret. SCAM.
We are very sorry to hear about your experience. Thank you for letting us know! We will make sure to sort out any misunderstanding regarding your account. Our account specialist will reach out to you to resolve your concern as soon as possible! Feel free to contact us as well via support@spocket.co and we'll make sure to rectify the issue. Thank you for your understanding and patience!
So far so good! I have found things that I will use on my sight. I will use this app has been better then other apps that I have tried. I found the products I need for my website.
It's great to know that the app is suitable for your needs and we would love to make sure you get all the assistance you need, just chat with us or send us an email at support@spocket.co.
The shipping costs are to high making my product over priced. Profit margin is to small. Even shipping from US to US is to much
Our sincerest apologies if you felt like our shipping costs are overpriced. Please know that this is the standard price for shipping services so that your customers can receive items within a shorter timeframe. You will see that this is the case with many other dropshipping platforms as well!
As mentioned, if you see any suppliers where their shipping costs are unreasonably high, we'd like to be notified right away so that we can look into their shipping rates and fix it as soon as possible.
They have an awesome selection of products and awesome customer service!! The mockups on the products are very high quality and look great in my store!!
Thanks for your feedback! It gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. -Mhike
These guys scammed me. Charged me for a whole year when I only wanted a month. Not to mention, it was suppose to be free to try first. They didn't confirm the order.
I’m truly sorry to hear about the billing issues you’ve encountered. This is not the experience we aim to provide. - Eleanor
excellent and easy to use! Varied products and good quality seem, although little high price for me ... I recommend it
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via chat or support@spocket.co with any further comments or suggestions you wish to share.
So many quality products to choose from! It saves so much time and energy finding US based products!
Poor implementation, no filter option for "shipping to". Unbelievable prices, scrap that costs 70 cents in China is offered here for 60 euros and more. Are you kidding me?
Thank you for bringing these concerns to our attention, we regret that your experience did not meet your expectations and have shared your feedback with our team, however, we do have the "ship to" feature in our app, We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in detail and offer a resolution to your concerns. -Erwin
Russel provided amazing customer service when I ran into an issue. Russel had very speedy replies highly recommend.
Thanks for your feedback! It gives us much pleasure to know that you love the app and that Russel was able to provide you with the assistance you need. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Irene