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Not sure where these items are sourced from but looks kind of like Ali products. You can not sell anything on any platform but your Shopify website. They are extremely over priced for us. Sourcing yourself may be a better option unless you already have an established dropshipping only store, but for us we sell handmade stuff and just wanted crystals and accessories to go with our Spiritual metaphysical things. Most of the tarot cards seem to be knock offs which can get you in to trouble. Yes any money you pay they WILL NOT refund it seems, even if you don’t want to use their services. Read the fine print as that holds ALL the Truth or lack there of.
We deeply regret that this occurred. Would you mind sending us an email at support@spocket.co with more information about the situation so we can look into it right away?
Recently installed and working on its various aspects, enjoying this app. Lets see how the shipping will work.
Welcome to Spocket! Glad to know you are enjoying our app. Let us know if you need any help or have any questions regarding shipping and we'll gladly assist you!
I enjoy this app. Although, the product limit for the pro plan compares to the empire plan is a huge difference. I wish it was a product limit of 500 (regular and premium) at least compared to the empire plan. The price of the empire plan is entirely too much.
Thank you for the feedback! We're happy you are enjoying the app. The Empire Plan is usually used by seasoned sellers as they can already sell more selections. But don't worry, our marketing and development teams are constantly reviewing our existing plans to cater and adjust to your needs appropriately. We appreciate you letting as we take your feedback seriously. Looking forward to working with you towards success!
Great App!Very easy to use. Tones of nice products!
Hi Keep Fit Fitness Store!
Cool! We are happy to know that you found the best app that will fit your needs in creating an online store. Take your time browsing our products to add to your store. We have great products you can choose from and we are adding more soon!
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
An expensive app. I asked to downgrade to a basic plan after months of paying $99 per month with no sales, but they keep giving me a hard time. Keep dragging it to another month to make me pay more. I told them there was an error when I tried to manage the bill. They also said all products that I imported would be deleted from the store after downgrading to a basic plan. WASTED ALL MY TIME EXPORTING THE PRODUCT LISTINGS THAT I PAID FOR.
Thank you for the feedback! We'll make sure your investment is worth it so don't hesitate to reach out to us at support@spocket.co if you ever need any help. Your success is our mission! -John
I have found the suppliers run out of stock and don't restock for weeks on end. The products are FAR more expensive than AliExpress ..the shipping costs are extortionate. I wish the "cost" would import to Shopify along with the price etc. I always have to manually go in and maintain "cost" on Shopify after an import
Thanks for your feedback! We are grateful to hear your comment as this helps us know which areas in Spocket we need to improve on especially when it comes to suppliers. Someone from the Support team will be in touch and hopefully, get more insight on your end.
easy breezy! Love it. Highly recommend it. I just started using it and so far I love it. Highly suggest. Update! Bad customer service. They refused to give me a refund, even though I canceled the subscription and uninstalled their app! I will never use them.
Thanks for the recommendation and welcome to Spocket! We're happy you are loving our service! -John
I’ve been using this app for about 3 months. The only reason why i didn’t give it 1 star is because of the customer service from spocket. It’s great. BUT... the suppliers Do not care about your business. Careless mistakes, sending the wrong product, send one item when the customer ordered 2. The shipping times DO NOT.. i repeat DO NOT match what spocket writes on the product descriptions. Some items ship quick, some take months. Long story short... I know that in order for me to grow my brand I’m going to need to find new suppliers.
Thank you for the honest review! We appreciate it as it helps us further improve our platform even more. You can rest assured that we will do our best to work with the suppliers to avoid future mistakes and issues. Please feel free to reach out to us at support@spocket.co so that we may be able to give you recommendations for your store. Our customer service will surely help you out! Thank you for the understanding!
haven't made a single sale, good luck with yours! while wasting 105 per month to add products,most take 15 days to come from China, even the ones that say ship from USA take 7 days , very little o no margin for profit when you calculate shipping, and ridiculously overpriced products that are being sold all over the internet for much less.
We are sorry to know about your situation! We certainly understand the frustration of not being able to make a sale immediately. Please note that our suppliers are required to give 25-35% profit margin on all their listings. It is true that you may see similar products being sold on the internet for less but they are usually not of the same quality or could be a similar but an entirely different product. A lot of factors need to be considered indeed. We would love to have been able to provide you with tips and guidance on how to select the perfect products for your store and how to sell them. We're sad that we were not able to get that chance but we are hopeful that we can work together in the future as we want all our merchants to succeed! Reach back to us anytime and you can be sure that we will make it up to you! Thank you for your feedback! We appreciate it!
Spocket didn’t meet my business needs just yet as more choices needed for my type of business. But I found the ease of use with Shopify, the ability to pause and reactivate, then cancellation ( hopefully not for long)!, all features very useful. I needed support and Lorena helped me immediately. I hope to be back
Hi Odlum and Chica Pet Products!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Lorena. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby