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Super excited about spocket an all the amazing apps opinions you can use for your business!
Thank you for your enthusiastic feedback! We’re excited to hear that you’re thrilled with Spocket and the range of apps available for your business. If you have any questions or need help with anything, feel free to reach out. We’re here to support your success! - Eleanor
Best Dropshipping platform, totally works for me really great app,
I also love the customer service they are great.
Thank you so much for the fantastic review! We're thrilled to hear that our platform works well for you and that you're happy with our customer service. Your satisfaction is our top priority, and we’re always here to support your business. If you need anything, don’t hesitate to reach out!Happy dropshipping!- Eleanor 😊
Es muy variada y facil de manejar.
¡Gracias por tu comentario! Nos alegra saber que encuentras Sprocket tan variada y fácil de manejar. Trabajamos constantemente para ofrecerte la mejor experiencia posible, ¡así que si necesitas algo más, no dudes en contactarnos! Eleanor 😊
Ease of use and perfect collection of goods. Great for new dropshippers and steady business flow.
Thanks for the great feedback! We’re so glad to hear you’re finding it easy and fun to use. If you have any questions or need assistance, feel free to reach out. Enjoy your experience! - Eleanor
Nice products and shipping
Thank you so much for your kind words! We're thrilled to hear that you’re happy with our products and the shipping experience. Your satisfaction is our top priority, and it’s wonderful to know we hit the mark. If you need anything else or have any feedback, feel free to reach out. We look forward to serving you again! - Eleanor
So great and fast shipping
Regarding Jubilee
This is the second review that I am writing as my issues have yet to be resolved. I had what I thought was a productive conversation with Rochelle after my first review. However, it was a lot of lip service and NOTHING has been resolved to date.
1) I have PAID FOR products, by a customer that have not shipped in over 15 days. However, I was given a USPS tracking number for products that are still showing in “Pre-Ship”, which means a label was created by the supplier at their office, but no product has been provided to USPS. (Supplier FL Beauty).
2) I have PAID FOR product, by a customer that I cannot check out on the Jubilee site because the supplier MB Beauty is having “known check-out issues” per Rochelle. I was asked to allow 48 hrs. to correct the issue. It has now been 144 hours and I still can’t check out products. If this would potentially affect the revenues of Jubilee, why wouldn’t they put pressure on MB Beauty to have it resolved expeditiously??? ANSWER: MB Beauty is OWNED by Jubilee, it does not impede their bottom line.
FRAUD: I called back the number that Rochelle and I spoke on, and low and behold it was the dropshipping company SPOCKET. Based on the level of poor service I can only assume that their 474 five star reviews are either paid reviews or AI generated reviews. I have NEVER, and I mean EVER had this deplorable level of service in a B2B seeting. SHAME ON YOU Jubilee for not acting at all. (I am a new customer of yours. Less than a month) and this is my first impression. SHAME ON YOU Spocket for not having checks and balance on your operations and allowing this level of service. SHAME ON YOU Shopify for allowing a company to operate on your website who have who have these business practices.
I am a hard-working person with a family to support, who is trying to start a small business with my personal hard-earned money, from my day job and this is what I get after paying for a Shopify membership and their ad-on, after paying Jubilee membership and after paying for Spocket.
What’s Next: You now have 24 hours to
RESOLVE my issues. Or my next correspondence will be…
1) Send a formal complaint to the U.S. Attorney General naming Jubilee, Spocket & Shopify.
2) Send a formal complaint to the BBB (Better, Business Bureau) naming Jubilee, Spocket & Shopify.
3) Go into extreme detractor mode on Jubilee, Spocket & Shopify on Google, Yelp, Birdeye reviews.
I will post a review weekly or even DAILY until this is resolved.
Please resolve my issue NOW!
We’re truly sorry to hear that your issues remain unresolved despite your previous interaction with our team. This is not the experience we aim to provide, and we understand your frustration. Please contact us directly
I love the selections of products to choose from, I also like how easy it is to use
Thank you so much for your positive feedback! We’re thrilled to hear that you love our product selection and find our platform easy to use. We work hard to curate a diverse range of products and ensure a seamless experience, so it’s fantastic to know that it’s making a difference for you. -Eleanor
It has been fortunate so far
Thank you for sharing your experience! We’re glad to hear that things have been going well for you so far. If you have any feedback or need any assistance as you continue, please feel free to reach out. We’re here to support you and ensure your ongoing success! - Eleanor
Intuitive! and a time saver.
Thanks for the feedback! We’re glad you find the app intuitive and a time saver. If you have any tips or need further assistance, we’re here to help! - Eleanor