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I give Spocket 5 stars
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
The vission of it all .
Just started so give some time for review
Thank you for sharing your initial thoughts! We appreciate your patience as you explore everything we have to offer. We’re excited to see how your experience develops and look forward to hearing more from you as you dive in. If you have any questions or need assistance along the way, we’re here to help! - Eleanor
I love that spocket has nearly everything Im looking for.
Thank you so much for your positive feedback! We’re thrilled to hear that Spocket has been a great fit for your needs and that you’re happy with the variety of products available.
We appreciate your input regarding our pricing plans. We understand that cost is an important factor, and we’re continuously exploring ways to provide even more value to our users. Your feedback is invaluable in helping us improve.
If you have any questions or need assistance with your current plan, please don’t hesitate to reach out. We’re here to help and look forward to supporting you as you continue to grow your business.
Thanks again for your support and for choosing Spocket! - Eleanor
Help a lot with shipping
Thank you for your wonderful review! We’re so glad to hear that our shipping service was able to help make your experience even better. We strive to ensure fast and reliable delivery, and we’re happy it met your expectations. We appreciate your support - Eleanor
su atención al cliente excelente y la interfaz de la pagina muy bien explicado todo
¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que nuestra atención al cliente y la interfaz de la página fueron de tu agrado. Trabajamos constantemente para ofrecer la mejor experiencia, y tus comentarios nos motivan a seguir mejorando. ¡Esperamos seguir atendiéndote siempre con la misma dedicación! - Eleanor
Brilliant app
Thank you for your kind words! We're so glad to hear you think our app is brilliant. If you have any questions or need support, feel free to reach out! - Eleanor
I've had a positive experience using Spocket for my dropshipping business. The app offers a wide selection of high-quality products, especially from suppliers in the USA and EU, which helps with faster shipping times. The user interface is intuitive and easy to use, making it simple to add products to my store and manage orders. The customer support is also responsive and helpful. I would recommend this app to anyone looking to streamline their dropshipping business and offer reliable products to their customers.
Thank you so much for your fantastic review! 🌟 We're thrilled to hear that Spocket has been a great fit for your dropshipping business. We take pride in offering high-quality products with fast shipping, and we're so glad that our intuitive interface and responsive customer support have made your experience even better. Your recommendation means the world to us! If you ever need anything else or have any feedback, don’t hesitate to reach out. We're here to support your success! 🚀 - Eleanor
我8月19日安裝Spocket,在9月2日卸載,這符合他們答應的14天免費試用規定,可我卻在9月4日收到PayPal的59.99美元的扣款通知,經寫信去客服部門詢問也都不回答,跟當初他們要招攬我安裝該軟件天天來信的情況,真有天壤之別,在Shopify後臺沒有顯示扣款記錄,可他們似乎跳過Shopify的規定,私下跟我扣的款,所以我判斷這是一家非常不好的公司。
Complaint to Shopify about Spocket
I installed Spocket on August 19th and uninstalled it on September 2nd, which complies with their promised 14-day free trial period. However, on September 4th, I received a notification of a $59.99 USD deduction from PayPal. Despite writing to the customer service department for inquiries, I did not receive any response. This is a stark contrast to the frequent emails they sent to persuade me to install the software initially. There is no record of the deduction in the Shopify backend, indicating that they bypassed Shopify's regulations and deducted the amount privately. Therefore, I conclude that this is a very unethical company.
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you’ve experienced. We take billing and customer service concerns very seriously. It appears there may have been an issue with your trial period and subsequent charges.
Please reach out to our support team directly at support@spocket.co, and we will prioritize resolving this matter as quickly as possible. Your satisfaction is important to us, and we want to make things right. - Eleanor
IS REALLY HELPFULL
Thank you for your feedback! We're glad to hear you find it helpful. If you have any questions or need more support, don’t hesitate to ask! - Eleanor
Very easy way to get your head wrapped around the dropshipping space ! Let’s goo spoket
Thank you for the fantastic review! We're thrilled to hear that you find our shipping excellent and that our platform is making dropshipping easier for you. Let’s keep the momentum going! If you need any assistance, we're here to help. Let’s go, Spocket! - Eleanor