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I absolutely love Spocket! The integration process is smooth, and the interface is exceptionally clean and user-friendly. The notifications about products going out of stock are incredibly helpful.
edit: I want to add that today I needed to use customer support for the first time, and I had an amazing experience with John.
Hi there!
We're delighted to hear that you're enjoying the product selection and finding the website easy to use! We strive to maintain high standards for shipping and product quality, and we're confident you'll be satisfied with both.
If you have any questions or need assistance in the future, please don't hesitate to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co We're here to help ensure your experience with Spocket exceeds your expectations. - Abby
very helpful
I’m glad you found it helpful! If you have any more questions or need further assistance with responses or anything else, just let me know. - Eleanor
I had a vendor that was not good, the product never shipped out and the vendor would not respond. Marianne was amazing. She tried all she could to help with the process and what was going on. She understood that having a small business how important it is for our customers to get great service from us and recieve their products as promised. It was so frustrating being a new business owner and wanting my customers experince to be great. Marianne understood this and did all she could to make this issue seem easy to deal with and put me at ease that spocket was there to help. She is amazing.
She also gave me a free month do to the issues. I will be with Spocket as long as I am in business. Thank you Marianne.
Marianne is an exceptional representative of our team, and we're proud to have her as part of our Spocket family. Her empathetic approach and understanding of the importance of excellent customer service are exactly what set her apart. We're glad she was able to put you at ease and make the process seem less overwhelming. - Erwin
i love the spocket.i love the spocket
Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you love Spocket. Your support means a lot to us. If you have any suggestions or need any assistance, feel free to reach out. We’re here to help!
This site is beautiful and easy to navigate
Thank you for your lovely feedback! We’re so glad to hear that you find the site beautiful and easy to navigate. We aim to create a seamless experience for our users. If you have any suggestions or need assistance, feel free to reach out! - Eleanor
The ease of access is super convenient. Very user friendly and saves a lot of manual work and decision making.
Thank you for sharing your thoughts about Spocket! We're delighted that our platform has been able to save you time and reduce manual work. We believe that by providing easy access to products, we can help our customers focus on what matters most - growing their business. If you have any suggestions on how we can improve, we're all ears! - Erwin
i think its good
Thank you for your feedback! We're glad to hear you think it's good. If you have any suggestions or need assistance, feel free to reach out. We're here to help and improve your experience!Happy dropshipping!- Eleanor 😊
Great app
We appreciate your kind words! It's fantastic to know our app is making a positive impact. Thanks for being part of our community!- Eleanor
Absolutely love
Thank you so much for your love! We’re thrilled to hear that you’re enjoying Spocket. Your support means the world to us. If you have any questions or need assistance, we’re always here to help. Happy dropshipping! - Eleanor
So I had to change My last review I had tried to cancel my subscription but the money was still being taken I had made several attempts to contact support but to no resolution.
Within less than 24hrs Russel had personally rang me and resolved the matter which was unexpected and nice to actually speak to someone about this matter.
So based on my direct contact with this company I would highly recommend them.
Thanks for you help .....
We're grateful for your kind words about our customer service team. We know that we're not perfect, but we strive to make things right when things go wrong, and it sounds like Russell did just that for you. - Erwin