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Awesome
Thank you for the awesome feedback! We’re thrilled to hear you’re enjoying our App. If you have any suggestions or need assistance, feel free to reach out. We appreciate your support! - Eleanor
I used Spocket for over a year on the unicorn plan connected to a Shopfiy store. For us, some orders get processed fast, with no issues BUT too many don't. The main issue are the Sellers on the platform. Sellers don't seem to keep their inventory up to date. As a result, orders we receive end up not getting fulfilled in one way or another. Also, response time from Sellers is very slow which mean's customers have to wait for a long time only to get a response that item is not available! Spocket support is there (which is good) but they too must wait for Seller and can't do much other than wait. Sometime Seller cancels order without any reason! Also, when the sync is lost between Spocket and Shopify, it leaves inventory info inaccurate on Shopify. There don't have a tool to fix this.
I hope Spocket cleans up and kicks the slow responding Sellers off the platform very soon and addresses the Sync issue otherwise I will stop using them. I am not waiting for them and looking to find a better platform.
Thank you for sharing your feedback with us! We're genuinely sorry to hear about your experience, and we apologize if we didn't meet your expectations. However, we're committed to resolving any concerns you may have. Please don't hesitate to contact us via chat or email at support@spocket.co, and we'll address this matter promptly. Your understanding and patience are greatly appreciated.
best help for the spcket
Thank you so much for your positive review! We’re delighted to hear that you found our support to be the best for Spocket. Our team works hard to provide top-notch assistance, and it’s wonderful to know their efforts have made a difference for you. If you have any more questions or need further help, don’t hesitate to reach out. We’re here to assist!
- Eleanor
Sehr geile App! Wenn man denkt man hat schon alles im Shop was man haben kann , kommt auf einmal Spocket von der seite
Vielen Dank für das großartige Feedback! Es freut uns sehr zu hören, dass du so begeistert von der App bist und dass Spocket dir neue Möglichkeiten eröffnet hat. Wir arbeiten ständig daran, unser Angebot zu erweitern und dir die besten Produkte zu bieten. Wenn du weitere Fragen oder Anregungen hast, stehen wir dir gerne zur Verfügung. Danke, dass du Teil unserer Community bist! - Eleanor
Great app
Thank you so much for the 5-star rating! We’re thrilled to hear you think our app is great. Your positive feedback is truly appreciated and motivates us to keep improving. If you have any suggestions or need any support, please feel free to reach out. Thanks for being a valued user! - Eleanor
I love how seamless it is
Thank you for your wonderful feedback! We’re thrilled to hear that you love how seamless the experience is. We strive to make everything as smooth and effortless as possible. If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to help! - Eleanor
Great app and easy to use!!
Thank you so much for your fantastic feedback! We’re delighted to hear that you find the app great and easy to use. Our goal is to make your experience as smooth as possible, and it’s wonderful to know we’re achieving that. If you have any questions or need support, we’re here to help. Thanks for your support! - Eleanor
Great customer service!
Thank you for the kind words! We're so glad to hear that you had a positive experience with our customer service. We’re always here to help, and we appreciate your support!Happy dropshipping!- Eleanor 😊
Various products in tech accessories. Easy to use and efficient. Love it
Thank you for your positive feedback! We’re thrilled to hear you’re enjoying our range of tech accessories and finding the platform easy to use. Your satisfaction is our priority, and we’re here to support you anytime! - Eleanor
Not only is the array of products accessible, varied and of good quality, but the customer service was second to none. Not often these days to have such professional and responsive in a human and supportive way. Thank you Sppcket team.
We believe that excellent customer service is essential in building strong relationships with our customers. Your feedback helps us continually improve and refine our approach. - Erwin