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Leah and Marianna is just a wonderful customer service, has been so helpful to me all the way since the start, very glad to work with sprocket, Great cooperation.
Hi there!
Thanks for your wonderful feedback! This has been shared with our entire team including Marianna at Spocket. When we hear from happy users like you, we spread the positivity around! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
So far it has been a good experience and I have no major complaints. I had some questions and customer support was excellent, OJ Songsong stayed with it until the question was resolved and his follow up was much appreciated. I am still stocking my store and haven't launched yet so I will update again after that.
Hi Eva Stessa Home!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Muito boa a diversidade de produtos e fornecedores
Obrigado pela excelente avaliação! Ficamos felizes em saber que você aprecia a diversidade de produtos e fornecedores. Estamos sempre trabalhando para oferecer as melhores opções para o seu negócio. Se precisar de algo, não hesite em nos contatar!- Eleanor 😊
The app is super user-friendly, making it easy to find amazing products to sell. What's really stood out to me, though, is the customer support. A special shoutout to Eleanor for being incredibly helpful. She answered all my questions promptly and ensured I had everything I needed to succeed. Highly recommend!!!
Hi EasePeak!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Eleanor. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
This is my first time using this app so I'm so super excited to start selling.
A warm welcome to the app! We're stoked to have you on board and can't wait to see what you'll accomplish. - Erwin
I had a great experience with Leah. I was just learning my way around the app and I had a few issues at the beginning of my trial. Leah and her team helped me resolved my issues quickly and painlessly.
Hello Deluxe Farmhouse! Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Leah is always going above and beyond. We’ll be sure to share your praises with them! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
What I really loved about using Spocket was the level of customer service and support I received from the support team. Whenever I was stuck and needed help while using this platform, all support agents were professional, prompt, and very helpful in solving issues. Spencer, in particular, went above and beyond and offered a better solution than what was expected for my case and I truly thank him and the team for helping me in my experience with settling with Spocket!
Hi there! Thanks for sharing your positive review of Spencer's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I have been using Spocket for the last couple of months. The app is straightforward to use. Leah has been fantastic with answering all my questions and understanding all my dropshipping concerns. The Spocket app makes it so easy to upload new products and, with support from Leah and the support staff, makes running an e-commerce business much more manageable and allows me to run my business.
I recommend this app if you are a new or a legacy dropshipper.
Thank you, Spocket.
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the support you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
When I decided to start my online store, choosing the right dropshipping platform was crucial. After researching various options, I settled on Spocket, and it has proven to be an excellent choice for my business.
We're impressed that you took the time to research and evaluate different options before making your decision. It's clear that you're committed to finding the best fit for your business. - Erwin
love it this app couldnt have asked for any better way to dropship
Hi there!
We're thrilled to hear Spocket has been a game-changer for your dropshipping business! Fast shipping and quality products from EU & USA suppliers are key priorities for us. It's great to know our platform's ease of navigation and wide product range have been beneficial. We're proud of our top-notch customer support and are here to assist you every step of the way. Thanks for recommending us! - Abby