Spocket ‑ US & EU Dropshipping , 5.223 avaliações
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Edrielle was very helpful, and responsive to my queries. She provided relevant information with helpful links to guide me further about my questions.
Thanks for your feedback! We’re truly grateful for your comments about Peejay and will make sure we share your compliments with her! We hope we’ll have the opportunity to assist you again. - Erwin
Good app, with a lot of different possibilities for your future dropshipping business. Support quick and responsive, and Alleighna made this experience outstanding.
Hi PetPalooza! Welcome to Spocket! We’re pleased that Alleighna was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Love spocket easy to handle with great assistance if needed. Cant ask for anything better. Spocket has helped me manage my products better. It has taught me many things as a new entreprenuer.
Thanks for leaving us such a wonderful review! We are thrilled that you loved your experience; the Spocket team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Looking forward to the success of your store! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Its a good app just suppliers sometimes take a bit too long too ship even though on the product time frame is shorter
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
This app shipping time is very good to gain my customers loyalty. However, up to date inventory would be great so more products can be added.
Great feedback! You'd be happy to know that we are actually implementing some new policies with the inventories of our suppliers so you should see some improvements soon! Thank you for trusting our services!
The app is working like a charm! I was so happy to work with Lorena and get all my questions answered.
Hi there! Thank you for the review. We are so happy to hear that Lorena was able to provide you with the assistance you need. We’ll make sure we pass your kind words along to her who we know will be delighted to read your comment. We are always available to assist you so don't hesitate to reach out to us! - Erwin
Unfortunately I have tried Spocket for several months and even paid in full for the Premium services. However, about 90% of my test orders and real orders came back as unable to be fulfilled by the suppliers because they had dropped that particular product. This information is NOT updated accurately by either the suppliers or Spocket, or these “premium” suppliers are not properly vetted. DO NOT USE this service if you want to be able to rely on the dropshipping products offered. Trying to save someone else the money and time that I wasted.
Thanks for taking the time to share your experience with us. We will be looking into those orders for you so we can get to the bottom of the issue. Sometimes it is inevitable that suppliers cancel these orders because of manufacturing issues. Nevertheless, it is truly unfortunate that this happened to you but please know that the team will be taking steps in order for this to be resolved! We'd like to make it work for you. Someone from the team will be reaching out to you soon.
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Hi CLthreads! We’re so grateful that you took the time to share your feedback with us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
This app is extremely user friendly! The videos and tips are straight-forward and easy to follow! Profits here we come!
You're absolutely right! Spocket is very user friendly with all the tools you need to start your business. Looking forward to your success! Thanks for using Spocket!
I use this dropshipping app the most. Products sync easily on top of them being name brand! I recommend this app to anyone dropshipping:)
Appreciate the recommendation! Thanks for using Spocket the most! There are even more improvements to come. You can look out for it!