Classificação geral
4,7
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
10 de dezembro de 2018

Worst app ever ! After stop my subscription but didn't remove the app the charge me again ! They are stealing me oney from my account !

Mizar Collection Store - Pay less get more !
Bulgária
Aproximadamente 1 mês usando o app
17 de agosto de 2020

I used this app for the free trial only. I went to go cancel on the last day of the free trial they had charged my card. There is no phone contact i had to email and never was refunded.......

Bundles & Slay
Estados Unidos
28 dias usando o app
Spocket deixou uma resposta 17 de agosto de 2020

Thank you for letting us know about your concern! We're sorry if there was any misunderstanding regarding your account. We checked on our records and confirmed that your account was actually refunded a week ago and was completely processed. We'd be happy to help sort out any confusion regarding your account. We'll have one of our account managers reach out to you directly and assist you however we can. Our apologies for any inconvenience! Thank you for your patience and understanding!

11 de dezembro de 2017

Spocket wants you do their job for them. They want you to convince 80% of the product manufactures to join their network. There is no point in using this app right now. Maybe try again in 6 months, it does look good but it is not ready.

The Outdoors Archive
Estados Unidos
26 dias usando o app
8 de outubro de 2018

very expensive app that doesn't have any reviews on products and no customer support number. don't waste money like me!

Celestial Body Jewelry
Estados Unidos
26 dias usando o app
8 de fevereiro de 2023

Happy to Take your money but then not ship the item, rrrrrrr, what a waste of my time, loaded 514 items for nothing, rrrrr so mad

EZYSELLA SHOP
Austrália
26 dias usando o app
Spocket deixou uma resposta 9 de fevereiro de 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin

12 de julho de 2020

I really did not have any good experience. At first i was thinking keeping my store full with US or European product will be more reliable and quality but sorry to write here that what products i found here was no really worth . in addition there is monthly charges to use their services as well which is too high for startup people like me . Overall bad experience when i need support as their support link never worked.

amrahomeandyou
Canadá
25 dias usando o app
Spocket deixou uma resposta 13 de julho de 2020

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet you expectations at this time but rest assured we will do our best to make things better. One of our account managers will reach out to you directly to help with any issues that you may have. Thank you for your understanding and patience!

12 de agosto de 2019

I got on the Empire plan that doesn't let you sell to Amazon, Google Shopping, eBay, and isn't integrated with FaceBook. These are my major selling places, and their customer service doesn't have any idea of what's going on. I've talked to several people that can only try to give me an answer by having me wait for someone else. I went from AliExpress to here because I wanted to have an American influence, but the ended up finally being told that I would be in competition with the manufacturers by trying to sell on these platforms.

Paradise Bikini Club
Estados Unidos
24 dias usando o app
Spocket deixou uma resposta 12 de agosto de 2019

We hope to provide a service across diverse platforms soon but currently Spocket is compatible with Shopify and WooCommerce exclusively at the . moment. However, please know that we are in the process of expanding it to other platforms, including personal brand channels!

26 de agosto de 2022

So they have "US Suppliers" with a sneaky disclaimer saying that the item will ship from China if showing OOS. Got the free trial, made a sale, made the purchase of the item, and it comes from China, I could have place the order myself on Aliexpress and save the extra fees and overpriced item for "US Supplier". Another thing, if your work with capturing orders manually because as a business you can fulfill them 1st , they wont let them sync to their system.

smartdealsusa
Estados Unidos
24 dias usando o app
Spocket deixou uma resposta 26 de agosto de 2022

Thank you so much for taking the time to write this feedback. Our sincerest apologies if we were not able to meet your expectations at this time. Most of our retailers are receiving their products from US warehouses hence sometimes stock is coming from China especially those suppliers with fast-moving products. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Erwin

15 de março de 2021

I do not recommend this app or this company at all. After going with their $99 a month plan and importing a large slew of products, I realized that 90% of my products had absolutely outrageous shipping costs (even if they were shipping from the USA), while others were shipping from outside countries with even more ridiculous shipping cost and delivery times ranging from 15-30 days if not longer. After cancelling my membership with Spocket, I immediately lost access to all of my products (which makes sense, but what doesn't make sense is the fact that I cancelled my membership shortly after being charged for it, then lost all of my access without ever receiving a refund - I've since asked Spocket for a refund and am awaiting their response). I only received one order of Spocket products, and this order was COMPLETELY mishandled causing severe issues and frustration with the customer. Not only did it take seven days just to ship the item in the first place, but once it was shipped, it then took another week or so and ended up in Texas when the shipping address for the customer was CLEARLY in Oregon. Now since my account is cancelled, I'm unable to submit order inquiries and try to resolve the situation with my customer. I will not be using Spocket again, ever.

Retail Stallion
Estados Unidos
21 dias usando o app
Spocket deixou uma resposta 17 de março de 2021

We're sorry to hear about your experience but thank you for letting us know about your feedback! Your feedback is very important to us as we use it to further improve our platform. We apologize if there was any misunderstanding about our process. We would be more than happy to clarify or help regarding any changes to your account. Please feel free to reach out to us as well via support@spocket.co and we'll gladly assist you.

Data de edição: 29 de maio de 2018

So buggy, getting errors all the time, the products are over priced, a 3$ top is actually priced at 29$, pathetic.

Pathetic and time waste.

Shopliftersbay
Estados Unidos
21 dias usando o app