Avaliações (610)

Classificação geral
3,9
Número por nível de avaliação
  • 75% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 17% das avaliações são de 1 estrelas
17 de novembro de 2025

i paid 60/month for 3 months to test out during the development and the app had constant issues and failures, the support werent able to help ever and usually the solution is removing the app from your shop and readding. im tired of no actual support for the money you pay

Auvyne
Letônia
3 meses usando o app
Spocket deixou uma resposta 25 de novembro de 2025

Hi there, and thank you for sharing your feedback. We’re truly sorry to hear about the issues you experienced and that our support didn’t meet your expectations. This is not the experience we want for any of our customers.

Our team has been actively improving stability and performance, and we understand how frustrating repeated troubleshooting steps—like reinstalling—can be. We’d really like the chance to take a closer, more personalized look at what happened in your case and make things right.

If you’re open to it, please reach out to us directly with your store details so we can review your past tickets, address any unresolved issues, and see what we can do to regain your trust. Your time and investment matter to us, and we appreciate the opportunity to improve. - Eleanor

8 de agosto de 2025

FARE REVIEW of SPOCKET

Things i love about Spocket is that they know the Audience they can focus on:

- US & EU, Winning Products, Temu & Alibaba, Private Label
- they have a good Service. Which hear and solve your issue ASAP.
-

But.....

what i don't like about Spocket:

- they call it US & EU, but when i scroll those products. Most of them are for US delivery. Expensive as hell like you can find such prices or even cheaper prices on every online store. So basically you can earn no Profit margin from it.

- They have a category for Temu etc..But for that you have to buy an APP names Alidrop which is also a Paid app so basically they will earn money for Spocket and maybe from Alidrop Affiliate/Partner commission.

- Winning products are very expensive and are very less products available in EU (Germany)

- Their Filter is very Bad. I mean sometimes you choose men clothes and you still get products from Women category, it can be because of UNISEX products but still it is buggy. Sometimes Filter has no affect at all.

- If i use only Aliexpress Feature and i want to import products it imports only half of product description but no Size chart, Not Real Price which shows on Aliexpress.

- In comparision to DSERS, i would say it still has a long way to import Products attributes from Ali express. DSERS makes life a lot easier.

- US & EU Category, Winning Products Category, Temu Category needs MAJOR REVAMP.

- Private Label consists only Cosmetic Products but it needs other product categories too.

- "Compare At Price" is not fully developed because it should be editable like "Sales Price" . Like i want to change all Prices at one click. I type my price in textfield and if i click "Set Compare At Price for all" it should change all. But there is no such button at all.

- AI Feature is PAID which is not good at all. Shopify, Chat gpt, Gemini all those other AIs having FREE versions too so why does SPOCKET charges for AI Feature even though we brought a paid year membership. It should contain all the features they have to offer. NOT FARE !

- They have very less Products than Aliexpress and mostly when you try to import in ur import list you get error that the product cannot be imported for xyz reasons. It is very annoying because you get such error on 75% Products.

SPOCKET needs FOCUS on these bugs, errors, feature requests otherwise i don't thing i will renew my subscription.

BoysOutfit.de
Alemanha
Aproximadamente 1 mês usando o app
Spocket deixou uma resposta 11 de dezembro de 2025

Thank you for taking the time to share such detailed feedback — we really appreciate it. We’re glad to hear that you value our focus on the US & EU markets, winning products, private label options, and our customer support.

We also hear your concerns loud and clear. Many of the points you’ve raised, such as product pricing, filter accuracy, category improvements, import errors, and AI feature access, are exactly the areas we’re actively working on improving.

Regarding specific points:

Product availability & pricing: We understand the frustration with limited profit margins and product availability in certain regions. Our team is constantly sourcing more competitive products for US & EU customers, including the EU market.

Filters & import features: We recognize that filters and product import functionality need enhancements. Our development team is working to make these more reliable and comprehensive.

AI & other paid features: We’re reviewing feature accessibility and pricing to ensure our users get maximum value from their subscription.

Private Label & “Compare At Price” features: Your suggestions here are very helpful. We will pass them to our product team as we plan future updates.

We value feedback like yours because it helps us prioritize improvements. We’d love to discuss your experience further and help resolve any current frustrations you may have. You can reach our support team directly at support@spocket.co

Thank you again for your honest review — we are committed to making Spocket better for all our users.- Eleanor

Data de edição: 5 de março de 2023

Not sure where these items are sourced from but looks kind of like Ali products. You can not sell anything on any platform but your Shopify website. They are extremely over priced for us. Sourcing yourself may be a better option unless you already have an established dropshipping only store, but for us we sell handmade stuff and just wanted crystals and accessories to go with our Spiritual metaphysical things. Most of the tarot cards seem to be knock offs which can get you in to trouble. Yes any money you pay they WILL NOT refund it seems, even if you don’t want to use their services. Read the fine print as that holds ALL the Truth or lack there of.

Spiritual Couture Collection®LLC
Estados Unidos
3 meses usando o app
Spocket deixou uma resposta 6 de março de 2023

We deeply regret that this occurred. Would you mind sending us an email at support@spocket.co with more information about the situation so we can look into it right away?

23 de julho de 2024

My Store
Itália
12 dias usando o app
Spocket deixou uma resposta 25 de julho de 2024

Thank you for taking the time to share your thoughts with us. We're sorry to hear that your experience with Spocket didn't quite meet your expectations. Can you please tell us more about what we could have done better? This feedback is invaluable in helping us improve our service and product offerings. Your input will help us get closer to delivering an exceptional experience for our customers. If there's anything we can do to make it right, please let us know via 24x7 live chat or email at support@spocket.co. - Erwin