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I've found the help of Eleanor extremly helpful , really good and very positive. Really appreciate the transparency of Spocket platform. They didn't let me lose my time.
Thank, you.
Hi CatMadame! Awesome! Thanks for your awesome review. We are happy to know that customer support especially Eleonor is doing an impressive job assisting you with your inquiries in a timely manner. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
very good app and helpful
We're constantly working to improve and add new features to the app, so we appreciate your feedback and are glad that you've found it helpful so far. If there's anything specific you'd like to see added or changed, please don't hesitate to let us know! - Erwin
Eleanor was very helpful and patient with me when I needed some clarification. Great customer service.
Hi there!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Eleanor. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Amazing app, the best
Hi there!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from.
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
good
We designed Spocket to be user-friendly and intuitive, making it easy for you to find and purchase products quickly and efficiently. It's great to hear that our process is working well for you! - Erwin
Great Support team, Oj welcomed me warmly, managed to solve my issues professionally and was eager to help where they could. They where patient and a pleasure to speak to.
Hi Hound Companion!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Thank you to Eleanor for her big help and her patience with me !
Hi Anouk & Co.!
Perfect! Thanks for your feedback. It is awesome that Eleanor was able to provide you with the best support and resolved your concern efficiently. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Many thanks to the support team for their great efforts to solve my refund issue specially the collaboration from Abigail ..very responsive team.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Super professional! Highly recommended to all dropshippers who are just starting out!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
love it
Thanks for being part of Spocket! If there's anything else we can do to support you in growing your business, please don't hesitate to let us know – we're always here to help. - Erwin