Spocket ‑ Dropshipping dos EUA , 5 258 avaliações
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If I could leave zero stars, I would. Spocket is an emblem of the worst practices a business can adopt, hiding behind flashy marketing and dubious 5 star reviews, while they stealthily rob unsuspecting customers.
Promising a vast array of "quality" products, they deliver nothing but disappointment. The product selection is severely lacking in both quantity and quality, making their service utterly futile.
Their reckless disregard for customer data is horrifying. After deleting their app within the 7-day trial period, I was shocked to discover Spocket had retained my payment information unlawfully and charged me an outrageous $140 CAD. A clear violation of trust and basic customer rights, as well as Shopify's policies.
Their customer service is an affront to the term itself. Instead of aiding their patrons, they take pleasure in shrugging off valid refund requests, showing a shocking lack of empathy and blatant disregard for their customers.
Not only did this experience steal my hard-earned money, but it also robbed me of valuable time. Two full days spent wrangling with Shopify, the BBB, Spocket, and PayPal in a desperate bid to recover my funds.
This company made me feel inconsequential and exploited, a mere number in their list of victims. I was treated not as a customer, but as an easy mark.
Do your due diligence before considering Spocket. Take a moment to check their BBB profile (https://www.bbb.org/ca/bc/vancouver/profile/drop-shipper-mailing-services/spocket-inc-0037-2401868) to see the real, unfiltered experiences of users like myself.
I am actively campaigning to have this company removed from Shopify's store. Until that time, I implore my fellow entrepreneurs: avoid Spocket at all costs.
We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail
Love it! Easy to navigate
Hello there! Thanks for the feedback! Perfect! We are so glad you find Spocket easy to use. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
satisfactory
Hello Abdima Stores! Thanks for your feedback! It gives us much pleasure to know that you love the service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
It makes dropshipping alot more easier
Lovely LAIXEN STORE! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Thank you for your review! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
muy buena mi experiencia, y tienen muy buen servicio al cliente
Gracias por tu reseña. Compartiremos esto con el equipo de atención al cliente para informarles cómo lo estamos haciendo. No dude en comunicarse con nosotros las 24 horas del día, los 7 días de la semana a través de nuestro canal de chat o puede enviarnos un correo electrónico a support@spocket.co - Abby
Seamlessly
Hi The Cute Crab!
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Goed
Hallo! Bedankt dat u de tijd heeft genomen om uw feedback met Spocket te delen. Wij waarderen uw inbreng en moedigen u aan ons meer informatie te geven over uw ervaring met ons. Neem gerust 24/7 contact met ons op via ons chatkanaal of stuur ons een e-mail op support@spocket.co - Abby
Ask for Eleanor she is the best!
We’re pleased that Eleanor was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Fantastica!!!!!!!
Hello COLONNA38! Eccezionale! Grazie per le tue gentili parole e siamo lieti che tu stia vivendo un'ottima esperienza. Sentiti libero di contattarci 24 ore su 24, 7 giorni su 7 tramite il nostro canale chat oppure puoi inviarci un'e-mail a support@spocket.co - Abby
excelente
Olá Snuggleloves.com! Estamos muito gratos por você ter reservado um tempo para compartilhar seus comentários conosco. Sinta-se à vontade para entrar em contato conosco 24 horas por dia, 7 dias por semana, através de nosso canal de bate-papo ou envie-nos um e-mail para support@spocket.co - Abigail