Avaliações (6 274)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
12 de fevereiro de 2021

Easy to use. Great Products. I certainly like this over ali express for sourcing US and Europe based products.

Exilestore
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Spocket 13 de fevereiro de 2021

Welcome to Spocket! We aim to provide you with great quality products and suppliers always. Expect to see more as we vet more suppliers for you! Thank you for choosing Spocket!

Editado a 3 de fevereiro de 2019

Product selection is awesome - added another layer of product availability to my site. Much appreciated - and I feel more in control of my product offerings as a result. Thanks. Karen

The Pursuit of Space
Estados Unidos
About 1 year usando a aplicação
14 de março de 2020

A lot of great products shipping from the US...short production times...excited to make this part of my store!

Creations by FC
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Spocket 17 de março de 2020

We're excited having you as well. We do love variety, and we're thrilled to know you're enjoying the selections on the app. There's more to come. All the best!

8 de janeiro de 2021

I used this app to helps me to provide higher quality products that get to my customers in a fraction of the time compared to what I was using before. And the customer service is really great. They are happy to answer your questions and help you along no matter what time of the day or night. There are a few glitches though, such as not being able to sign out of my account or the option to cancel an account. Although I've asked them how to do these things, they give me instructions and the buttons they say to click just aren't there. Other than that I'm completely satisfied with them and they make it easier to run my store.

Instakrate
Canadá
About 1 year usando a aplicação
Questão respondida por Spocket 9 de janeiro de 2021

Great! We're happy to be able to provide you with the answers you need. We also appreciate you letting us know about these said glitches so we can immediately look into it and resolve if needed. Thank you for being with us! Reach out to support@spocket.co anytime!

16 de outubro de 2023

Prinz was professional and immediately helped me with my inquiry. He didn't make me wait long at all and answered my questions clearly. He gets a definite 5-star rating.

One improvement for Spocket to consider would be regarding pricing settings for products. It would be very handy to be able to set supplier-specific rules instead of only global rules for all products. Also once you have set a price, you cannot update it in Spocket and have to individually update each price in Shopify manually. Hopefully, these changes can be implemented in the near future.

Another annoying feature is that not all suppliers update the shipping information
(long after the processing time has passed) and you have to chase them to find out if they shipped an item or not. It would be wonderful if Spocket ensured that suppliers met these basic conditions to save all of us time :)

InspirationIncluded
Canadá
7 months usando a aplicação
Questão respondida por Spocket 20 de outubro de 2023

Hello InspirationIncluded! Thanks for your feedback! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! Meanwhile, we have forwarded your feedback to our developer team and see what can be done in the future. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

13 de julho de 2021

I use this app for my shopify store and I have never had a problem. I highly recommend! Even the customer service is great.

Lost Shop of Atlantis
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Spocket 13 de julho de 2021

Thank you for the feedback! It brings us joy to know we are able to make your experience problem free. Our customer service is always available for you 24/7! -John

2 de setembro de 2018

Not as expected. The system only sends review request randomly to some past customers and not all., and there is no way to find out why and trigger a manual ones for the once skipped as that calls for an upgrade and a monthly fee which I am not keen on right now. If the manual trigger feature was part of the basic this would have been a great app people would upgrade anyways as your business grows. At this point I am looking for an alternative.

Bazzar2you
Estados Unidos
About 1 year usando a aplicação
3 de agosto de 2023

I got great support from Erwin when running into initial challenges.
Erwin was very efficient. Thanks again! :-)

My Store
Estados Unidos
12 days usando a aplicação
Questão respondida por Spocket 6 de agosto de 2023

Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Erwin. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

8 de março de 2020

I am much more confident starting my business. I learned so much from the tutorial, it was so helpful. Thank you!

You’re So Boho
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Spocket 11 de março de 2020

Glad to hear are making great progress with the tutorials. We hope the launch of your store will be successful!

28 de dezembro de 2022

this application is the best for europe shipping. i would recomended!

Shop-natural.eu
Eslovénia
12 days usando a aplicação
Questão respondida por Spocket 28 de dezembro de 2022

Awesome! Thanks for letting us know! It is also our pleasure for you can recommend Spocket. Feel free to reach out to us if you need assistance. Have an awesome day! - Erwin