Avaliações (6 173)
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Sprocket is great! The products are unique and I LOVE that I can choose where they ship from. I will continue using them for sure!!
I think is a little high in price for the quality of the products. I order some samples and it was a disaster, thank God it was me and not my customers. I had the premium plan but is not worth it, use the basic plan you will be fine.
Thank you for working with us to resolve the problems you experienced. Providing a great customer experience is very important to us. We really appreciate the chance to work with you to resolve the situation, and remain available if you have any further questions or concerns.
I am glad that I found this app. I found a ton of products and get all the help I need, when I need it.
We're happy you found our app! You can definitely expect that we'll always help you out the best way we can whenever you need it. Thank you for choosing Spocket!
This app is awesome, it has excellent features. You can find great products to sell. I would recommend it for others to try out and see if they enjoy.
Thank you for the review and recommendation! We're happy to know you are enjoying Spocket. You can expect to see even more great products as we continue to add more vetted suppliers with quality products. Thank you for trusting our services!
I decided to try Spocket when Shopify/Oberlo allowed and I absolutely love the app! Soo many precious children's clothes, etc. to pick from. And, I love the way it's set up with cost/retail cost already ....it's SO MUCH easier than AliExpress! I would definitely highly recommend it ! Thanks Kim! You are such a doll and great at what you do! Send me a survey so I can spread your greatness on! Is there any way to locate you with any other BIG questions in the future?
Your recommendation is very valuable to us! We appreciate it! We are very pleased that you loved our app and looking forward to working with you in the long term. Thank you for choosing Spocket!
When I started with Spocket everything was simple and easy to understand. I use the app in finding the most in demand products and it did not disappoint me. During my journey, I had sync issues caused by my other third-party app which did not make my shipping process easy for me. Their customer service is on point and never failed me.
Spencer helped me understand about the shipping process and it made operating my business easier now. Overall, this was a very good decision for me to stay with Spocket.
Amazing! We are happy to know you love \your journey and experience with Spocket. We are glad Spencer was able to help you with your queries. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co, Thank you for always choosing Spocket! - Abigail
Very easy to navigate the site and import products, I do wish I can click which collection to put the product in since that is not available for some reason.
Thanks for your review! We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please chat with us so we can guide you on how to use the collections feature. Again, thank you for taking the time to review our business!
Team Spocket!
Don’t recommend. Never received any emails for terms and conditions or privacy policy, and any charges. The wait 10 days to charge you after the free trial so they can say you are in the middle of your plan. No refunds regardless. Erwin in chat was unwilling to help and stated a policy that doesn’t exist. Completely disappointing. I installed the app because I was not impressed with the brands or products in their shop.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail
It's very easy to use and there's chat support when you need help.
Do not fall for the promotional plan ever with these people. They charge you instantly and the premium products for most of the suppliers have no description. And they sent me an email stating that the supplier is pretty new hence no description. How can you entertain a new supplier to be on your premium list. Absolutely not recommended.
We apologize for the inconvenience you encountered with one of our suppliers. Rest assured that we have fixed this issue with the supplier and that we will be preventing the same issue from happening again. Please do reach out to us at support@spocket.co and we'll gladly help you the best we can.