Avaliações (5 414)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 82% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
13 de novembro de 2023

Prinz from the CS Team was awesome - walked me through the situation, very responsive/knowledgable, and resolved my issue quickly - appreciate it!

The Emporium Matrix
Estados Unidos
3 months usando a aplicação
Questão respondida por Spocket 16 de novembro de 2023

Hello The Emporium Matrix! Thanks for sharing your positive review of Prinz's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

22 de outubro de 2023

I would definitely recommend and share the experience I've had with Spocket and its many helpful and easy-to-use tools. Spocket is a great place to get familiar with managing an e-commerce store and dropshipping in general.

Little Luxuries 24/7
Estados Unidos
4 months usando a aplicação
Questão respondida por Spocket 25 de outubro de 2023

Hello Little Luxuries 24/7! Thanks for leaving us such a wonderful review. This kind of feedback is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

3 de outubro de 2023

Great app and great support team. I needed help and Rohini was there to give me just that. She solved all my issues and deliverd a spotless customer service! Thank you so much Spocket and Rohini! :)

ELLINGSEN & VILSVIK
Noruega
11 months usando a aplicação
Questão respondida por Spocket 4 de outubro de 2023

Hi ELLINGSEN & VILSVIK! We are happy to know you are satisfied with the Spocket service provided by Rohini. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

25 de julho de 2023

I didn't even know what dropshipping was until now. This app has been super user friendly, easy to navigate, helpful, and full of great products. They also have a really friendly, helpful support team.

cbvariety
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Spocket 28 de julho de 2023

Thanks for your feedback! It gives us much pleasure to know that you love Spocket service and our products. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

26 de janeiro de 2024

bad

jeweny
Egito
About 2 months usando a aplicação
Questão respondida por Spocket 28 de janeiro de 2024

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abby

Editado a 19 de junho de 2023

Rohini helped me in every possible way, spocket Products has truly exceeded my expectations with their exceptional quality and innovative designs. I recently purchased their product and cant be more happier

earthasana
Índia
6 months usando a aplicação
Questão respondida por Spocket 19 de junho de 2023

That's great to hear! We are glad that Rohini was able to resolve your inquiry efficiently. It also gives us much pleasure to know that you love Spocket and our products. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

30 de novembro de 2023

Great Support and Great product quality! Overall its great especially with the support and help from SPENCER and RIA!

ChaosLuxe
Filipinas
About 2 months usando a aplicação
Questão respondida por Spocket 2 de dezembro de 2023

Hello ChaosLuxe! Amazing! We are happy to know you love the experience with Spocket. We are glad Spencer and Ria were able to help you with your queries. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

30 de novembro de 2023

I love Eleanor from customer support. While all of the support members have been great, she has been above and beyond. I had a very complicated situation, and she managed to stay with me through it -and ultimately, help me resolve it. She was polite, professional, and expert in figuring out the issue. It is customer support like Eleanor that makes me keep confidence about using Spocket. That said, I wish you would allow for multiple stores per one account, even if you charge a fee for this...it is very complicated to have multiple accounts so I can sell to both amazon and shopify, for instance. thanks!

Eco Kitty
Estados Unidos
17 days usando a aplicação
Questão respondida por Spocket 2 de dezembro de 2023

Thanks for your feedback! It gives us much pleasure to know that you love service. We are glad Eleanor was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

24 de maio de 2024

love it

My Store
Estados Unidos
2 minutes usando a aplicação
20 de novembro de 2023

Spocket makes it very easy to find and load products dat ordinarily would'nt be available on my store. To me, dat's great!.

Honeyguide Comb
África do Sul
About 2 months usando a aplicação
Questão respondida por Spocket 22 de novembro de 2023

Hi Honeyguide Comb! Thanks for your feedback! It gives us much pleasure to know that you love the service and our products. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby