Avaliações (6 268)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
8 de outubro de 2022

THIS IS THE WORST APP EVER. TRASH TRASH TRASH. ITS BASICALLY A SCAM. TERRIBLE CUSTOMER SERVICE. TERRIBLE APP, TIME WASTING. IF I COULD GIVE IT A ZERO 0000 OR MINUS REVIEW I WOULD. DONT USE THIS APP. I WENT THROUGH IT WITH ALL MY 4 STORES AND DESPITE TRYING TO TALK TO THE CUSTOMER SERVICE NOTHING EVER GETS RESOLVED ALL THEY DO IS COLLECT MONEY YOU SPENT ALL NIGHT APP JUST CLICKING YOUR KEYBOARD AND ACHIEVE NOTHING INSTEAD OF GOING TO BED AND BETTER TO REST OR PLAY WITH YOUR KIDS.

Gifting by Julia M
Estados Unidos
18 days usando a aplicação
Questão respondida por Spocket 10 de outubro de 2022

Thank you so much for taking the time to write this feedback. We make it a point to be known for customer service, so this situation caught us a little off guard. Would you mind reaching out to us via email at support@spocket.co with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward. Thank you so much, and I look forward to hearing from you! - Erwin

Editado a 23 de novembro de 2018

Good customer service, but the platform really lack in almost everything needed: from UX, to information, to prices.

LinteQ
Itália
22 days usando a aplicação
26 de março de 2020

Had some issues getting orders to process but it provides distinct advantages to other foreign drop-shippers

YellowShieldSurface
Estados Unidos
13 days usando a aplicação
Questão respondida por Spocket 31 de março de 2020

Thank you for your review. We will share this with the team to let them know how we are doing and sort out the kinks! We'd love to hear back from you, chat with us and we're available 24/7!

Editado a 16 de março de 2019

I used this app to help me find products to sell on my site. Easy to use. Great selection! I would recommend this product to others. Great app for dropshipping! I would recommend more earth friendly products.

Amazing Grace Lifestyle
Estados Unidos
13 days usando a aplicação
Editado a 1 de abril de 2021

So far it’s been a good experience using this app! The processes are simple and clear. I also love the products!
UPDATE - I have to change my rating because I’m experiencing an issue with one of my first orders. It was placed two weeks ago and is still in processing. The supplier advertised 2 to 3 days processing and 5 to 7 delivery. Customer service has been trying to contact the merchant for almost a week with no success. This is a really bad experience for myself and my customer. I now have to refund my customer with hopes of getting my funds back.

Floetry Fashions
Estados Unidos
21 days usando a aplicação
Questão respondida por Spocket 20 de março de 2021

We're glad to know that! Thanks for sharing your experience. Please don't hesitate to reach out to us at support@spocket.co if you need any help or if you have any questions. Thanks for choosing Spocket!

Editado a 19 de julho de 2023

All good at first but you quickly realize that alot of the products can be had at a cheaper rate.

Dog and Pet Stuff
Canadá
22 days usando a aplicação
Questão respondida por Spocket 9 de julho de 2023

Thanks for your feedback! We are happy that you love the Spocket experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

2 de julho de 2023

Just started using it and loving it so far. I like that it allows you to import from Aliexpress and put everything under one roof.

BASE X OUTDOORS
Estados Unidos
About 17 hours usando a aplicação
Questão respondida por Spocket 2 de julho de 2023

Awesome! Thanks for your kind words and we are glad that you are having a great experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co Have a great day! 😊 - Abigail

27 de junho de 2023

loved it App is a fantastic tool that has greatly enhanced my daily routine. With its intuitive interface and user-friendly features, it's incredibly easy to navigate and accomplish tasks. The app's wide range of functionalities, including seamless integration with popular platforms, allows me to stay organized and efficient. The sleek design and smooth performance make it a pleasure to use. Additionally, the app's regular updates and responsive customer support ensure a positive user experience. App has become an essential companion for me, streamlining my tasks and saving me valuable time. I highly recommend it to anyone seeking a reliable and versatile app

SHOPZY
Índia
About 17 hours usando a aplicação
Questão respondida por Spocket 27 de junho de 2023

Fantastic! Thanks for sharing your experience and we are glad that it was that smooth. Spocket is really user-friendly and easy to navigate. Aside from that, our 24/7 customer support team is always here to help so don't hesitate to reach out! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Editado a 1 de junho de 2020

I am a bit worried here about their customer support. My first order with them is not going well. Customer bought 3 items - 1 of the items had a Covid-19 delay in shipping warning (Made in China?) - this item says Made in the USA. It had a 7-10 day processing time. The other two items have a 1-2 day processing time. My customer received tracking information within 2 days. A week later, US Postal is still waiting for the package. Customer not happy, I had to send him some of our own products to try and make him happy. E-mailed support, Andie told me that the products were still in the 7-10 day processing window. That's when I looked it up and found 2 of the products were 1-2 days. I sent Andie a message about this, and got no reply. Followed up again with Andie this morning and no response. Just a head's up, all of their happy and positive e-mails come from support@spocket - not from individual people. Here I am left with a situation from my first Spocket customer and no one can help. This business is fast paced, people need to get their orders quickly. Can you imagine getting a tracking number and finding out that many days later that the items haven't been sent out yet? I really wanted to sell my products on Spocket and I'm sure I ruined that opportunity now. We send our products out next day. If it's out of stock, we don't sell it. I hope someone at Spocket will now help me figure this out.......

FacemasksNJ.com
Estados Unidos
17 days usando a aplicação
Questão respondida por Spocket 2 de junho de 2020

We are very sorry to hear about this! Our sincerest apologies for any inconvenience. Rest assured that we will resolve your order concern for you as soon as possible. Our specialist will get in touch with you immediately to rectify the matter. Thank you for your patience and understanding.

15 de fevereiro de 2020

Great App! Only problem i have is that i had someone create my shopify website, and some products are not on here.

Joseph Wade
Estados Unidos
13 days usando a aplicação
Questão respondida por Spocket 18 de fevereiro de 2020

Thanks for letting us know! Please do send a request to our support team at support@spocket.co so we can possibly source out the items for you. Thanks for the review as well!v