Spocket ‑ Dropshipping dos EUA , 5 297 avaliações
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J'ai beaucoup hésité pour le départ mais j'ai apprécié le dynamisme et la motivation de l'équipe
Merci d'avoir partagé votre expérience ! Nous sommes ravis d'apprendre que le dynamisme et la motivation de notre équipe vous ont fait une impression positive malgré quelques hésitations initiales. Si vous avez d'autres commentaires ou questions, n'hésitez pas à nous contacter. Nous sommes là pour vous aider à garantir que votre expérience avec Spocket soit exceptionnelle.
Great but still a little confusing
Hi Enigma!
Thanks for your kind words. We are glad you like your experience. It is good that you were able to start using our service and rest assured that it will get better from here. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I love Eleanor from customer support. While all of the support members have been great, she has been above and beyond. I had a very complicated situation, and she managed to stay with me through it -and ultimately, help me resolve it. She was polite, professional, and expert in figuring out the issue. It is customer support like Eleanor that makes me keep confidence about using Spocket. That said, I wish you would allow for multiple stores per one account, even if you charge a fee for this...it is very complicated to have multiple accounts so I can sell to both amazon and shopify, for instance. thanks!
Thanks for your feedback! It gives us much pleasure to know that you love service. We are glad Eleanor was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Easy to use
Easy to navigate
Hi there!
Welcome to Spocket! We are glad you have decided to use this app for your dropshipping journey. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Prinz was professional and immediately helped me with my inquiry. He didn't make me wait long at all and answered my questions clearly. He gets a definite 5-star rating.
One improvement for Spocket to consider would be regarding pricing settings for products. It would be very handy to be able to set supplier-specific rules instead of only global rules for all products. Also once you have set a price, you cannot update it in Spocket and have to individually update each price in Shopify manually. Hopefully, these changes can be implemented in the near future.
Another annoying feature is that not all suppliers update the shipping information
(long after the processing time has passed) and you have to chase them to find out if they shipped an item or not. It would be wonderful if Spocket ensured that suppliers met these basic conditions to save all of us time :)
Hello InspirationIncluded! Thanks for your feedback! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! Meanwhile, we have forwarded your feedback to our developer team and see what can be done in the future. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Very good
We're glad to hear that you're satisfied with your experience! If you have any questions or need assistance in the future, feel free to reach out. We're here to help.
Happy Spocket-ing!
Erwin was great! He was extremely patient and helpful all around. I wish he is the one that always helps me. Thank you so much!
Hello WhimsCo Boutique! Thank you for your Review! That's great to hear! We are glad that Erwin was able to help you with all your questions. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Still learning this but this is very helpful!
price's are a little high but good app
Hello Coming-on-up-time! Thanks for leaving us a review. We are glad you like the service. Meanwhile, we have forwarded your feedback to our team regarding the pricing. Please also check discounted plans that we offer! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby