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After i have posted earlier today regarding my bad experience with spocket, the operation manager herself has contacted me to tackle the issue and appologize on the way the customer service had dealt with my complaint.
She was really professional and has resolved my issue, i have been offered 3 month free of charge and a full refund for the period where i couldn't use my account for more than a month and no body could address my problem.
I am looking forward to have to change the way i perceived the spocket team and i hope for a positive experience going now forward.
Thank you!
Spocket stands out as a premium dropshipping platform with reliable suppliers and quality products. The dashboard is intuitive, product imports are smooth, and the automation features save a lot of time. Fast shipping options and transparent pricing make it easier to build trust with customers. Customer support is responsive and helpful. Highly recommended for both beginners and experienced store owners.
Thank you for the wonderful review! We’re thrilled to hear that you’re enjoying Spocket’s intuitive dashboard, smooth product imports, and time-saving automation features. It’s especially great to know that our reliable suppliers, fast shipping options, and transparent pricing are helping you build trust with your customers.
We’re also glad our support team has been helpful along the way. Your recommendation means a lot to us, and we’re proud to support both new and experienced store owners on their journey. Wishing you continued success, and we’re always here if you need anything! 🚀 - Eleanor
Spocket is an excellent dropshipping platform that delivers both reliability and professionalism. Its curated network of high-quality suppliers particularly from the US and EU sets it apart by offering faster shipping times and better product standards, which greatly enhances customer satisfaction.
Thank you so much for your positive feedback! We’re delighted to hear that you value Spocket’s reliability and professionalism. Our curated network of high-quality suppliers—especially from the US and EU—is designed to help merchants offer faster shipping and better product standards, so it’s great to know this has had a positive impact on your customer satisfaction.
We truly appreciate your support and look forward to continuing to help your business grow. If you ever need assistance or have suggestions, our team is always here to help! 🚀 - Eleanor
Spocket has been a great tool for my dropshipping business. The access to US and EU suppliers makes a huge difference in shipping speed and product quality. The integration with my store was smooth, and importing products only takes a few clicks. Overall, it’s reliable, easy to use, and perfect for anyone looking to run a more professional dropshipping store.
Thank you so much for your kind feedback! We’re really glad to hear that Spocket has been a great tool for your dropshipping business. It’s great to know that the access to US and EU suppliers, faster shipping, and smooth store integration are making a positive difference for you.
Our team works hard to make product sourcing and importing as simple and reliable as possible, so your feedback truly means a lot. If there’s ever anything we can do to further support your business, please don’t hesitate to reach out. Wishing you continued success with your store! - Eleanor
I love using Spocket. They have made adding products to my shop a stress free process. I especially love Eleanor from customer service. She was such a delight. She not only helped me revolve an issue I was having but also offered valuable information and advice to help my business succeed.
Thank you so much for your kind words! We’re thrilled to hear that Spocket has made adding products to your shop a stress-free experience. It’s great to know that Eleanor was able to assist you and provide valuable advice to help your business succeed. We’ll be sure to pass along your feedback to her! Wishing you continued success. We're here for you! Happy dropshipping!😊
L'application est bonne, mériterai peut-être un design et un ux plus évolué mais Spocket fait du bon travail, sans compter sur l'équipe qui est super et toujours là pour répondre rapidement à toutes nos attentes et demandes.
Je recommande !
Merci beaucoup pour votre avis ! Nous sommes ravis que vous trouviez notre application utile et que vous appréciiez le travail de l'équipe. Nous notons également votre suggestion concernant le design et l'UX. Vos commentaires sont précieux pour nous, et nous nous efforçons constamment d'améliorer nos services. N'hésitez pas à nous faire part de toute autre idée ou demande. Merci encore pour votre recommandation et pour votre soutien! - Eleanor
I have been with other drop ship platforms. None are this fast and accurate and I missed something in my shop setup on my site and support was fast to be live and solved my issue in a few clicks. Doesn't get better than that.
Thank you so much for your thoughtful feedback! 🌟 We’re so glad to hear that you found the app easy to use and that Irene has been such a great help we’ll be sure to pass along your kind words to her!
We really appreciate your input about the product import limit, too. Your experience helps us understand where we can make things clearer for new users, and we’re already looking at ways to improve communication around that feature.
We’re happy to hear things are going better now, and we’re excited to continue supporting your growth. Thanks again for sharing your experience and for giving us the chance to improve! 🙌 We're here for you! Happy dropshipping!- Eleanor 😊
Spocket is an amazing platform—so interesting and full of a wide variety of products that make it really fun and easy to explore and grow my store. What truly sets Spocket apart, though, is their incredible customer support. Angelique has been absolutely wonderful—always friendly, attentive, and ready to help. No matter when I reached out, she responded quickly and made everything clear and simple to understand. Her dedication and care make using Spocket feel effortless and enjoyable. I’m genuinely happy with the support I’ve received and feel confident recommending Angelique and the Spocket team to anyone looking for a reliable, professional, and genuinely helpful dropshipping experience!
Thank you so much for your kind words and for taking the time to share your experience! 🌟
We’re thrilled to hear that you’re enjoying the platform and finding value in the variety of products available. Helping you grow your store in a fun, easy, and successful way is exactly what we aim for!
A special shoutout to Angelique, we couldn’t agree more. She’s a true star on our support team, and your recognition of her dedication and care means the world to all of us. We’ll be sure to pass along your appreciation, it’ll absolutely make her day!
Your recommendation means a lot, and we’re so happy to be part of your dropshipping journey. If there’s ever anything more we can do to support you, just give us a shout. We’re here for you.
We're here for you! Happy dropshipping!- Eleanor 😊
The product quality and selection on Spocket are the best I've found. It's more expensive than other subscription based services, but it's well worth the money. The actual app is also easy to use and intuitive.
Thank you so much for your detailed and positive review! We're thrilled to hear that you’re enjoying the product quality, selection, and ease of use on Spocket. We believe in offering the best value, and we’re glad to see that it’s paying off for you. We truly appreciate your support and feedback, and we're always here if you need any assistance or have more suggestions! - Eleanor
Irene from spocket and the whole support team are very helpful with getting all the information I asked for. And definitely try to help me succeed and give me good instruction on how to find the right supplier for the market that I'm trying to sell in. They are very supportive and if you succeeded it benefits them as well so they do their best to give you the tools that you need to be a success so I am very thankful to them with their expertise so thank you Irene and thank you spocket for your help and I highly recommend it it's a little pricey but set up is easy and it's probably the easiest apps that I have used to allow for quick and easy importing products to my Shopify store.
Thank you so much for your kind words! We're thrilled to hear that Irene and the Spocket support team have been able to assist you effectively and provide the guidance you needed. Our goal is to empower our users to succeed, and it's great to know that the tools and support we offer have helped you in finding the right suppliers for your market. We appreciate your recommendation and are glad that you found the setup easy and the process streamlined for importing products to your Shopify store. If you ever need any further assistance, don’t hesitate to reach out. Wishing you continued success with your business!