Spocket ‑ US & EU Dropshipping , 3 933 recensioner
My experience with Spocket has been very positive. I would highly recommend Spocket. The interface is easy to use and the products are amazing.
It’s really easy to use and has a wide variety of products. This is the first dropshipping site I’ve used and it’s been great for my first run.
Nice app for drop shipping. I am loving it also very easy to use. I will also recommend it to my friends
Thank you for the wonderful feedback and for recommending Spocket!Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Don’t recommend. Never received any emails for terms and conditions or privacy policy, and any charges. The wait 10 days to charge you after the free trial so they can say you are in the middle of your plan. No refunds regardless. Erwin in chat was unwilling to help and stated a policy that doesn’t exist. Completely disappointing. I installed the app because I was not impressed with the brands or products in their shop.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail
Great dropshipping shopping app. Very user friendly in combination with Shopify. Vast product selection with good shipping rates.
We are so glad you find Spocket easy to use and very user-friendly and that you love our products! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Great product selection and very easy to use with my Shopify store. The process was very efficient with lots of different options.
Wonderful! We are glad that Spocket has exceeded your expectation and it is our pleasure to be of your service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Great so far, pretty easy to use and aliscraper works well. The products from spocket providers also seem nice with good shipping rates.
Thank you for the wonderful review with Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing and to add more products and suppliers that offer fast shipping! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
So far Spocket is a great service. Easy to use and a wide variety of quality products to select from.
Thanks for taking the time to send your feedback! We are glad you love Spocket and our products! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
To Be Honest about my review I write it just about 1 month from the date I start using spocket.
My store currency was in SEK then i decided to change to USD, after changing store currency the system of Spoket didn't recognize that and all products prices was missed up by X10 the actual selling price, let's say your product selling at $50 it was shown at "500$", I had also subscription with Dsers but "Dsers" so smart with 1 click you can just update selling price, lets say your markup 40% and decide tomorrow to change it to 60% Markup you can do it with 1 click and it will update all of you products That's Dsers.. Unfortunately Spocket not that Smart also customer service... Spocket Having good quality Products Yes but also come with higher dropshipping cost.. also the subscription charges i consider high... CJ Dropshipping comes with No Subscription charge or the minimum..
Also i want to write about my experience with Robbie from Spocket Customer service.. after I got this problem with the pricing i had to delete all my products from my store then remove it from spocket import list then adding the product again so the system can identify the new price... after this situation i had to block my card so i can pause the subscription. Mr. Robbie i think he was very upset about this and address an email to me saying that quote " I understand where you are coming from" end of quote..... I believe that customer service representatives should be knowledgeable, attentive, and proactive in helping customers resolve their concerns. However, my experience with Robbie did not meet these expectations, and it left me feeling dissatisfied and unsupported. it's not appropriate to address one of your customer like this... especially in selling & Marketing business.. also i had noted during my interaction with the staff on live chat support... they can leave you talking to your self if they feel that they are bored or that they wana leave to have a cop of coffee or something.. anyhow i want to thank Edrielle and Jessa they they assist me in my problem... No Thanks for Mr. Robbie.. That's it that's my experience with Spocket. I hope I'm fair in my opinion.... Now left with rating that i had to make i will but 0 stars for Robbie as customer service, and as system 2 stars and for the supplier of spocket will give 2 stars & for the products will give 5 stars.. so the weight average is 2.25 star.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail
Great app! Very easy to use, had a few problems at first with getting my products to import but other than that, it's been great.
We’re glad that you were satisfied with your Spocket experience! Should you need any assistance please feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail