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I am adding products to my store, had some questions about the products. I asked my questions in the chat. The support team at once pass my question to supplier, and it took a while for supplier to reply, Abby did a follow up on my question, and let me know at once when supplier answer my question. I appreciate the professional, and kind, caring help from Abby. Her support make me confident on using spocket as my dropshipping platform. thank you, and keep up the good work.
We’re pleased that Spencer was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us if you need further assistance and we'll be happy to assist you. - Erwin
I've used this app to source all products from my store and found the process really easy, partly because of the user interface being super friendly, but mostly because of their amazing customer service when you do need help. I have to thank Ria from the Spocket team in particular, who was so quick, kind and helpful with payment issues I had on my end, not because of the app. My store has just gone live, so I will update this review as time goes by!
Thanks for your wonderful feedback! This has been shared with our entire team including Ria at Spocket. We are glad that you are loving our world-class service and that your inquiry was resolved in a quick and efficient way. Feel free to reach out to us if you need further assistance. Hope to serve you again soon. - Erwin
Prinz was awesome sorted in minutes of connecting :) thanks again for all the help http://triedtedtedstore.com/
Thanks for your feedback! We’re truly grateful for your comment about Prinz and will make sure we share your compliment with him! We hope we’ll have the opportunity to assist you again. - Erwin
great app with an amazing customer service and products, Jam was very helpful in resolving my issues!
Welcome to Spocket! It is pleasant to know that Jam was able to provide you with outstanding service. This is our goal! Feel free to reach out to us if you need assistance. Cheers! - Erwin
This is a very great platform that links my Shopify with Spocket. It made drop shipping simple for a beginner like me.
Simple is how it's supposed to be! We work extra hard to make things easy for you. Thank you for using Spocket!
Very easy integration, works flawless and support is great. Manny from Spocket is always available and willing to help. Very proactive and follows up on the topics. Great experience.
Thank you for your review. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us for further assistance. Have a lovely day! -Erwin
Abby was very helpful with my inquiry. I would definitely come back for any helpful advice I may need in the future.
Perfect! We are glad that Abby was able to help you with your inquiry. We can definitely provide you with further assistance and advice if you need help in the future. Feel free to reach out to us. Have a lovely day! -Erwin
Peejay was awesome to work with and helped me figure out my billing issue super quick! I love using Spocket and recommend for dropshippers!
Easy and a seamless experience is what we were aiming for and we are glad you see it that way! You can always reach out if you should need anything else. Thank you for recommending Spocket! - AJ
One thing I love about Spocket - great customer service. Abigail was awesome to work with resolving my issue.
Thanks for your feedback! We’re truly grateful for your comments about Abigail and will make sure we share your compliments with her! We hope we’ll have the opportunity to assist you again. - Erwin
I needed guidance on an issue that was not clear to me, and Robbie helped me in a very professional way, responding quickly and with a lot of patience, thank you
Wonderful! Thanks for your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Manny, who we know will be delighted to read your comment. Have a great day! -Erwin