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NICE, very good, like it a lot, thanks for errything woo go go spocket ayo thanks for the money making yes
You're welcome! Let's go make those profits together! Reach out to us at support@spocket anytime you need any help. Thank you for choosing Spocket!
Great selection of products over a multitude of niches. Great service and quick drop shipping to customers.
Thanks for sharing your experience! We're happy to provide you with great and quick services. Glad to have you on board with us. Thank you for choosing Spocket!
Spocket Customer service have been very helpful with me and some problems I faced with this application
Thank you for letting us know! We're very sorry to hear about your experience! Please know that we do not tolerate providing unacceptable service. You can be sure that we'll take the appropriate actions necessary to make your experience better all the time. We will also have one of our account managers reach out to you directly to make sure all of your order concerns are taken care of. Your kind understanding and extended patience is very much appreciated! Thank you!
DO NOT TRUST THIS APP - I downgraded and paused the plan permanently. However, this App recovered the subscription under the table without my permission and charged me for two more months until I found the problem from my statement, they did not confess and said they don't have a Refund-Policy. I wrote an email to argue but they directly ignored my message until now. I am so disappointed with this APP, NEVER EVER USE IT AGAIN!
Hi MHomeWare! Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service. One of our account managers will reach out to you directly to help with any issues that you may have. Otherwise, please chat with us or email us at support@spocket.co so we can look into this matter immediately.
I'm just getting started and this has been a great help in getting my store off the ground. I would highly recommend it for any drop shippers.
The quality of products on the app is amazing and the support that you receive is second to none! Highly recommend using!
Second to none indeed! Our support team is world class and they provide the best possible service that they can give. Thank you very much for the high recommendation!
I use this app for my store. It's fast and easy. I recommend it to anyone. I am pleased. I recommend it
Thanks for recommending us! We want you to know that we're pleased to have you onboard. We're also glad to know that the app is easy to navigate for you. Please do reach out if you need any help with anything!
it is very good source for product and it is very easy o use and i really like his app as i is very simple and can import lots of product
Do not use this platform. There refund policy is hidden, because you won't get one. Suppliers will not ship products on time. In order to contact them you have to chat with spoket, and wait days for a response. I had an issue with a vendor that took a week longer than advertised to ship. I requested a refund, as my sales channel refunded the customer due to long times. 2 days after said request, Supplier shipped the order. 3 weeks later Supplier requested the product. Yea. Right. A customer gets a free product at my expense. So fk me. Spoket will not refund my annual account. Again fk me. So fk spoket. My bank is processing both returns, and labeling spoket as fraudulent because they do not display there refund policy clearly. At least someone knows how to provide decent service.
Thank you for sharing your feedback! We appreciate you letting us know about the issues you encountered. Our sincerest apologies for any inconvenience we may have caused. Our Annual Subscriptions are indeed non-refundable as stated when you signed up because yearly subscriptions are heavily discounted. Our refund policy is very open and can be found in our help center. We are very strict and we don't tolerate suppliers that do not stay true to their claims especially with their processing and shipping times. While we do understand that some of our suppliers are on a limited workforce schedule due to the pandemic, you can be sure that we will take the appropriate actions necessary to prevent any issues moving forward. We'll have one of our account managers personally reach out to you to make sure your concerns are resolved. Your extended patience and kind understanding is much appreciated. Thank you!
Customer service - Outstanding! Fast, efficient, knowledgeable and incredibly friendly & patient! App is very easy to use and integrated nicely into my store. Have been using for a few weeks now and I love everything about it!!
Our customer support team is no doubt top of the line indeed! We're glad to know that we have met your expectations with our app. Rest assured we will continue to do our best to support you on your way to success! Thank you!