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I have to say that the service provided is really good by their support staff in general, the only reason i have to give it 4 instead of 5 is because i haven't been able to find suppliers for all the things i need, but the suppliers i have found i am very happy with.
But top notch support team!
Thanks for your awesome review! We are happy to hear that you are loving Spocket, our customer service, and our products. It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Have a lovely day! - Erwin
Spocket is great. The only thing I'm kind of annoyed with is shopify requiring me to write a minimum 100 character review. My review would have been so much better. If I want to leave a short and to the point review then let me. 100 character minimum just seems crazy like it's forcing people to make up stuff to say to fit the missing letters.
We appreciate you taking the time to provide us with feedback! Long or short, what matters is that you're a Spocket advocate and we're loving it! If you need assistance, please contact us at support@spocket.co. - Erwin
Really like the selection. I plan to use in the future. Plenty of of options for various brand types.
Perfect! We are happy to know that you like the product selection. In case you should need anything, our support team is open 24/7 to help you! - Erwin
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Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. - Erwin
Spocket Dropshipping ce le meilleur pour me ventes de ma boutique online merci pour travailler avec vous
Fantastic! Thanks for choosing Spocket as your supplier for your Shopify store. Our 24/7 customer support is happy to assist you if you have queries. Have a nice day! - Erwin
its great, so far its been great to me. cant complain, ill update this if anything changes, God bless
Thank you for the kind words! We’re so happy you loved your experience. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Feel free to reach out to us if you need assistance. Cheers! - Erwin
I have had great support from the online chat conversations when setting up two accounts with spocket.
Thank you so much for sharing your customer support experience. We can assure you that we will be consistent not just in delivering the best service but also being your business partner. Thank you for your trust! - AJ
Leah and everyone here is great Leah will answer all questions and guides you through all dropshipping. All questions you may have she answers. I'm new here and she's helped me with alot. She's very knowledgeable and quick on her job and what she does with Spocket dropshipping is wow.
We appreciate the feedback! Learning is a part of the process and we're here to help you reach your goals. You're always welcome so don't hesitate to reach out to us anytime you need help! Thank you for choosing Spocket! - Irene
This platform is worthless. They do not have any hot selling items that can be sourced in the USA with fast shipping. They take too long to process orders for them to be shipped out efficiently. The upgrading plans are just a money grab. Even at the highest level plan the items are still not hot selling products. The have a less than 25 items per category that are deemed "Premium". Most of the items are Drop Shipped off of Aliexpress at a higher cost price compare to this platform. I have done my research and can say that this platform is a complete waste of your time to even try out.
Thank you for sharing your feedback and opinion. We understand and we respect your personal experience. We're sorry to hear it did not work out as you wanted or expected but we're still more than willing to do what we can to help you choose the products you need and help you make those sales.
We believe that each and everyone of us have different wants and needs especially in the business aspect and as we do have over a million products active and thousand of suppliers on board, it can sometimes be overwhelming to find the products we want which is why we offer 24/7 support to make sure you get the help you need, when you need it. Our apologies if there was any misunderstanding regarding our plans as they were designed to adapt to one's needs of how many products they want to push. As we mentioned, what you see in the platform (even in our basic plan) is what is available for importation so users can see the products first before even signing up for any plan. Please know that we are still here for you and you will always be welcome with us so don't hesitate to reach out to us at support@spocket.co anytime! We wish you all the best in your future endeavors! -John
Great and Super Helpful Customer Service Reps! It took maybe an hour but, my customer service rep figured out my issue with facebook Ads and helped me get it fixed! So happy i finally have it up and running!
Thank you for taking a moment to share your experience at Spocket. Our team is so glad to hear that you are happy with the assistance provided. We look forward to seeing you again soon. - Erwin