Recensioner (5 485)
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Most of these products are sold or sold and some of the best parts can get at the best price and will help you sell quicker faster and most products have the quality that was so quickI really would rather pick this place in any other place to come up off your store
Great! Thanks for choosing Spocket! We appreciate you being with us. We'll make sure to work hard to provide you with great products and quality suppliers. Thank you!
I am still new to using this app but so hard the process has been pretty seamless. I will update if there are any changes but it has been the least confusing for me to use compared to others. It lets you filter through results to narrow down what you are looking for, gives shipping times, and tells you the country of origin to make it easier to decide before adding to your import list.
Welcome to Spocket! We're glad you are having a seamless experience with our platform! We appreciate your feedback. If you need any help or if you have any questions, please don't hesitate to reach out to us at support@spocket.co or via our 24/7 live chat. We're always here for you if you need us. Thank you for choosing Spocket!
nice app for beginners am making a good profit out of it thanks you Spocket
I used this app for the free trial only. I went to go cancel on the last day of the free trial they had charged my card. There is no phone contact i had to email and never was refunded.......
Thank you for letting us know about your concern! We're sorry if there was any misunderstanding regarding your account. We checked on our records and confirmed that your account was actually refunded a week ago and was completely processed. We'd be happy to help sort out any confusion regarding your account. We'll have one of our account managers reach out to you directly and assist you however we can. Our apologies for any inconvenience! Thank you for your patience and understanding!
Really takes a lot of work out of sourcing and finding ways to drop ship. US Suppliers, quick shipping and all the tools you need to run a successful drop shipping business.
You are right about that! With Spocket, you have almost all the tools and resources you need to start a successful drop shipping business! We want to make your life easier so we automate most of the usual process for you. Glad you have you on board! Thanks for using Spocket!
Only had the app for a few weeks, but everything has been great. Have made some sales from Spocket and the wide range of products they have to offer. Only thing I wish is that when importing over it would have some verbiage to help you in the description.
You for sure should try the 14 day free trail so that you can see the great products that they have.
We are very happy to know that your experience with Spocket has been great! Our team works hard in order to keep up the great experience that you have and we appreciate the feedback about possible improvements! Rest assured that we are working on it! Congratulations on your first few sales!
Just started using this app. So far its one of my favorites. I like the inventory and prices. Still learning more about it.
Welcome to Spocket! We totally understand how hard it is when you are just starting but this is where our amazing customer support team comes in. We will guide you all the way! Just let us know how we can help and we rush in to help.
I'm giving three stars because:
1. The product photos, titles and descriptions are very good, beats Oberlo by far with their scammy AliExpress and their awful titles misspelt descriptions and crappy photos.
2. Shipping time is fast. 1-3 days because - I'm in the UK - there are options to have items shipped from within the country.
I've held back the other two stars because:
1. While they charge a monthly fee depending on the number of items available for you - I chose 250 - there are also hidden charges that are not shown here, or anywhere on their pricing page. So you have to pay for the monthly fix fee, the hidden charges per order/item and the shipping cost because of they only ship free in the US which you either swallow or put it on your customer but then you make less chance for sales.
2. It seems like I have "dedicated" customer support with the name of Kim, but when I asked something the reply I received later by email was very robotic. So I think their customer support is an AI and not too good at that.
3. They don't have a whole lot of products. I had to change niche to make it work - since I'm fairly new with Shopify it wasn't a big deal but still - they don't have a big selection.
With that being said I will focus on the goodies for now and see if things get improved. Fingers crossed.
We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. As you can see from our other reviews, we pride ourselves on providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance and give us an opportunity to discuss the other issues with you. Can we set up a call with you? Or you can reach out to us via our 24x7 live chat or you can email us on support@spocket.co
Team Spocket!
The Spocket representatives have been very helpful and informative. They have responded within the time period specified to my questions and have provided tips regarding shipping. I am a beginner at drop shipping, less than a week. I look forward to the same level of service as I progress.
Thank you for your review! Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. We will continue to support your success! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I like the fact that they have multiple suppliers. I also like that you can pretty much get anything from anywhere that ships from the US.
Appreciate the feedback! You can expect even more quality products and suppliers to choose from as we add more every week! Thank you for being with us!